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Please Enter your Name
 
 
Other

 
 
 
How often do you conduct surveys?
 
 
 
 
Date you raised the issue. e.g. 31/01/11
 
 
 
 
Method of contact.
 
Email
 
Phone
 
Reg Card
 
 
 
Who was helping you?
 
Chris
 
Eimear
 
Wendy
 
 
 
How would you rate the Texthelp Representative on the following topics from 'Very Good' to 'Very Poor'?
 
Reponse time
 
Ability to advise
 
Politeness
 
Knowledge
 
Helpfulness
 
Problem solving
 
 
 
How would you rate your overall experience?
 
Good
 
Great
 
Poor
 
 
 
How would you improve Texthelp's Technical Support service?