This free survey is powered by
Create a Survey
Surveys
2013
March
T
Technical Support satisfaction Survey
Technical Support satisfaction Survey
TECHNICAL SUPPORT SATISFACTION SURVEY
0%
Exit Survey
Welcome to the Mitel Technical Support Satisfaction Survey. We care about your feedback and appreciate your input by filling out this short survey.
Please include any comments or suggestions you may have to improve our service. Your answers and suggestions will help us serve you better.
Did your problem get resolved?
YES
NO
Other
How would you rate the troubleshooting skills of the Product Specialist?
POOR
NOT GOOD
GOOD
VERY GOOD
EXCELLENT
Please send us some suggestions or comments on how we may improve this process.
How would you rate the professionalism and courtesy of the Product Specialist?
POOR
NOT GOOD
GOOD
VERY GOOD
EXCELLENT
Please send us some suggestions or comments on how we may improve this process
Did the Product Specialist respond in a timely manner to resolve your problem?
This would include Emails, phone calls, web ticket responses, etc.
YES
NO , I HAVE A SUGGESTION OR COMMENTS
SUGGESTION OR COMMENTS
Did you make use of the Technical Support Knowledge Base?
YES
NO
Other
Would you like to be contacted by Management regarding this Service Request?
Select "Yes" only if you want to be contacted.
YES
NO
Rate your overall satisfaction with this ticket?
POOR
NOT GOOD
GOOD
VERY GOOD
EXCELLENT
feedback
Loading...
close
Loading...
Close
qpweb1.questionpro.net