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  1. Surveys
  2. 2014
  3. January
  4. T
  5. Telemetry & Scada
0%
Exit Survey
 
 
Hello:

You are invited to participate in our survey about Telemetry, SCADA and other automation products (like PLC and RTU) suppliers.

This survey asks questions about what is important to you in recommending, specifying, and procuring automation products and services.

It will take approximately ten minutes to complete the questionnaire. Your participation in this study is completely voluntary. However, if you feel uncomfortable answering any questions, you can withdraw from the survey at any point. It is very important for us to learn your opinions.

Your survey responses will be strictly confidential and data from this research will be reported only in the aggregate. Your information will be coded and will remain confidential.

If you have questions at any time about the survey or the procedures, you may contact Scott Forrest at Motive Marketing on 1800 661 464 or by email at the email address specified below.

Thank you very much for your time and support. Please start with the survey now by clicking on the Continue button below.
 
 
 
Which of the following best describes the industry that you work in?
 
Oil & Gas
 
Mining/Mining Services
 
Electrical Contractor
 
Industrial Contractor
 
Building/Construction
 
Government/Water Utilities
 
Electricity Distribution
 
Power Generation
 
Consulting
 
Other
 
 
 
 
Which of the following best describes your involvement with the procurement of Telemetry, SCADA, PLC, RTU and other automation products?
 
I am not involved in the procurement of automation products
 
Influence
 
Recommend
 
Specify
 
Approve
 
Purchase
 
 
 
When thinking about brands of Telemetry, SCADA, PLC, RTU and other automation products, what brands immediately spring to mind?
   
 
 
 
When thinking about companies that supply Telemetry, SCADA, PLC, RTU and other automation products, what companies immediately spring to mind?
   
 
 
 
When thinking about telemetry, SCADA and other automation products please rank the importance of the following when deciding which products to use (1-5)
Product Pricing
Product Quality
Technical Support
Delivery of products or services
Overall solution delivery & support
 
 
When working with automation products suppliers, please rate the following importance on a scale from 1 to 5, where 1 means not important and 5 means critically important.
Not Important Somewhat important Important Very Important Critically Important
Scope of supplier product lines
Innovative product design and features
Deliveries arrive when promised
Installing equipment quickly and effectively
Quality of printed support materials
Choice of media for support materials (e.g. hard copy, CD, online)
Good level of technical support
Supplier responsive to telephone inquiries
Quick and effective responses to requests for service
Relationship with supplier’s personnel
Supplier personnel have a thorough knowledge
Open and easy communication with people from the supplier
Availability of available training programs
Keeping me informed of new products or services
 
Motive Marketing Pty Ltd I Free Call: 1800661464 I Office: +61 2 82316618