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  2. 2005
  3. August
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Hello:

[Project Description Here]. In this survey, approximately [Approximate Respondents] people will be asked to complete a survey that asks questions about [General Survey Process]. It will take approximately [Approximate Time] minutes to complete the questionnaire.


Your participation in this study is completely voluntary. There are no foreseeable risks associated with this project. However, if you feel uncomfortable answering any questions, you can withdraw from the survey at any point. It is very important for us to learn your opinions.


Your survey responses will be stricly confidential and data from this research will be reported only in the aggregate. Your information will be coded and will remain confidential. If you have questions at any time about the survey or the procedures, you may contact [Name of Survey Researcher] at [Phone Number] or by email at the email address specified below.


Thank you very much for your time and support. Please start with the survey now by clicking on the Continue button below.
 
 
* 1. Does the company have a web – page?
 
Yes
 
No
 

* 2. How pleased are u with the current provider of the web – page?
At a scale ranging from 1 to 5 (where 1 is very pleased and 5 is very unpleased).
1 2 3 4 5
 

3. What kind web applications is your company using today?
(Mark as many as needed)
 
- Web – Publications
 
- Customer Relationship Management (CRM)
 
- Logistic Solutions
 
- News Letters
 
- Web - Payment

 
4. To what extent do the following factors determine your choice of a web – page provider?
At a scale ranging from 1 to 5 (where 1 is very important and 5 is not important).

1 2 3 4 5
- The software company’s reputation;
- The company is based in the UK;
- The price;
- Level of customer service;
- That the provider is a local company;
 

5. If you were to choose a new provider of the company’s web – page which of the following factors are the most important?
 
- Design
 
- Price
 
- Administration possibilities
 
- Web publications
 
- Customer Service
 
 

6. Would buying software from a foreign company be a problem for the organisation?
- Yes - No
 
 

7. If you were to chose a foreign firm, how important is it for your company that the foreign provider of the web – page have a local representative?
At a scale from 1 – 5 (Where 1 is very important and 5 in unimportant)
1 2 3 4 5
 

8. If a company were to contact you with information about their product, which of the following methods is preferred?
 
- By e - mail
 
- By letter
 
- By phone
Please contact [email protected] if you have any questions regarding this survey.
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