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What kind of industry your company engaged on?
 
Banking
 
Retail
 
Oil & Gas
 
Mining
 
FMCG
 
Pharmaceutical
 
Other
 
 
 
 
How long have you been our customer?
 
First time
 
Less than 3 months
 
3 months to 1 year
 
1 to 3 years
 
More than 3 years
 
 
 
What kind of assessment services that have been used by your company (Select all that apply)?
 
Psychometrics
 
Assessment Center
 
Business English Assessment
 
Mass recruitment
 
Bimbingankarir.com

 
 
 
How often do your company do mass recruitment (more than 100 participants) / year?
 
1
 
2
 
3
 
More than 3
 
Never did mass recruitment
 
 
 
How many assessment vendors currently used by your company?
 
Only us (ASI)
 
2 vendors
 
3 vendors
 
More than 3 vendors
 
 
 
What is one thing you like the most about us?
 
Technology
 
Product
 
Customer service
 
Result
 
Friendly Staff
 
 
 
How responsive is our company?
 
Extremely responsive
 
Very responsive
 
Moderately responsive
 
Slightly responsive
 
Not at all responsive
 
 
 
How well do the customer service representatives at our company answer your questions?
 
Extremely well
 
Very well
 
Moderately well
 
Slightly well
 
Not at all well
 
 
 
Compared to our competitors, is our product quality better, worse, or about the same?
 
Much better
 
Somewhat better
 
Slightly better
 
About the same
 
Slightly worse
 
Somewhat worse
 
Much worse
 
 
 
Compared to our competitors, are our prices more reasonable, less reasonable, or about the same?
 
Much more reasonable
 
Somewhat more reasonable
 
Slightly more reasonable
 
About as reasonable
 
Slightly less reasonable
 
Somewhat less reasonable
 
Much less reasonable