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Hello:

You are invited to participate in our survey [Project Description Here]. In this survey, approximately [Approximate Respondents] people will be asked to complete a survey that asks questions about [General Survey Process]. It will take approximately [Approximate Time] minutes to complete the questionnaire.


Your participation in this study is completely voluntary. There are no foreseeable risks associated with this project. However, if you feel uncomfortable answering any questions, you can withdraw from the survey at any point. It is very important for us to learn your opinions.


Your survey responses will be stricly confidential and data from this research will be reported only in the aggregate. Your information will be coded and will remain confidential. If you have questions at any time about the survey or the procedures, you may contact [Name of Survey Researcher] at [Phone Number] or by email at the email address specified below.


Thank you very much for your time and support. Please start with the survey now by clicking on the Continue button below.


 
 
 
Hilton
 
Coke
 
Pepsi
 
Sprite
 
Mountain Dew
 
A&W Root Beer
 
 
 
Additional Comments/Suggestions for improvement
   
 
 
Check only three responses.
Please check THREE most important reasons why you selected the [HOTEL] on this visit.
 
I wanted to try something new
 
Hotel facilities are very good
 
I saw advertising for the hotel
 
I like the environment
 
The courtesy and friendliness of the employees
 
My travel agent recommended the hotel
 
I prefer staying at a new hotel
 
When I stay in town, I almost always stay at this hotel
 
This was the only major hotel available
 
Special Events that are held at the hotel
 
My organization chose the hotel
 
Recommended by a friend/relative
 
Room rate/package price
 
I like the accessibility of a theme park
 
I like the location
 
I like the entertainment
 
Other
 

 
 
As a Hotel guest, please indicate how important the following items are for you
Very Important Somewhat Important Neutral Somewhat Unimportant Not At All Important
Pleasant greeting and being helped by doorman
Minimal waiting time in line at "check-in"
Courteously greeted at front desk
Reservation in order when I arrive
Bell person promptly at my room after "check-in"
Bell person telling me about hotel facilities
Housekeeping services timely and efficient during your stay
A "quality" room amenities package (shampoo, soaps, etc.)
Using "special services"--wake-up calls, show or restaurant reservations, babysitters, etc.
Courtesy and helpfulness of the person who took your room service order
Prompt "room service" delivery
A "quality" room service snack or meal
 
 
Please rate for the following services
HOTEL
Excellent Very Good Good Fair Poor
Pleasant greeting and being helped by doorman
Minimal waiting time in line at "check-in"
Courteously greeted at front desk
Reservation in order when I arrive
Bell person promptly at my room after "check-in"
Bell person telling me about hotel facilities
Housekeeping services timely and efficient during your stay
A "quality" room amenities package (shampoo, soaps, etc.)
Using "special services"--wake-up calls, show or restaurant reservations, babysitters, etc.
Courtesy and helpfulness of the person who took your room service order
Prompt "room service" delivery
A "quality" room service snack or meal
 
 
 
How much time do you typically spend gambling in the [HOTEL] casino (as an overnight guest)
   
 
 
 
How much time do you spend at other casinos (as an overnight guest at [HOTEL])
   
 
Please contact [email protected] or click here if you have any questions regarding this survey.
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