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  1. Surveys
  2. 2013
  3. February
  4. T
  5. The GRID: Phase 1
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Questions marked with an * are required Exit Survey
 
 
* Obtaining feedback from ORx Marketing GRID users is vital to our lessons learned process. We would appreciate your taking the 5-10 minutes needed to complete the following survey. Your responses are voluntary and confidential, meaning responses will not be identified by individual. All responses will be compiled together and analyzed as a group.

Answer the questions only as they apply to your personal experience in GRID development, deployment, observations using the rating scale 1-4 (Poor to Excellent) or use the NA (not applicable).

Due date for completion is 3/1/2013. Thank you for your participation!

Start by choosing your team from the drop-down:
 
 
* HUMAN FACTORS
1.a) In your opinion, how well were your team's needs captured and supported by the Project Manager (Carrie Hall) and GRID Implementation Team (Mariah Stewart, Erika Blackey and Margaret Smith)?
 
1=Poor
 
2=Fair
 
3=Good
 
4=Excellent
 
5=N/A (Not applicable)
 
 
* 1.b) In your opinion, how effectively were The GRID project phases (discovery, testing, training, launch) and documentation communicated to you?
 
1=Poor
 
2=Fair
 
3=Good
 
4=Excellent
 
5=N/A (Not applicable)
 
 
* 1.c) If you attended The GRID training sessions, what was your feeling of preparedness in your ability to access and use The GRID on Day One of Launch? (If you did not attend training, select N/A).
 
1=Poor
 
2=Fair
 
3=Good
 
4=Excellent
 
5=N/A (Not applicable)
 
 
* TECHNICAL MANAGEMENT
2.a) How do you rate your interactions with other OptumRx marketing teams in order to compete projects and tasks within The GRID?
 
1=Poor
 
2=Fair
 
3=Good
 
4=Excellent
 
5=N/A (Not applicable)
 
 
* 2.b) How do you rate the your understanding and ability to find the right resources to get answers about The GRID functionality, licenses or training?
 
1=Poor
 
2=Fair
 
3=Good
 
4=Excellent
 
5=N/A (Not applicable)
 
 
* 2.c) In your opinion, how effectively was The GRID designed with your team's needs in mind?
 
1=Poor
 
2=Fair
 
3=Good
 
4=Excellent
 
5=N/A (Not applicable)
 
 
* SATISFACTION
3.a) What is your current overall satisfaction level with The GRID?
 
1=Poor
 
2=Fair
 
3=Good
 
4=Excellent
 
5=N/A (Not applicable)
 
 
 
3.c) Do you have any further comments about the way the project, training, communications or launch was managed? If so, please provide comments below.
   
 
 
3.b) Do you have suggestions for future enhancements or changes to The GRID? If so, please provide comments below.
   
When you click Continue, that will conclude the survey. We thank you for your participation!