The impact of personal relationship quality on B2B

What is your company’s main business activity?

1. Telecommunication

2. Insurance

3. Solutions Integrator

4. Consultancy and/or Research

5. Banking

6. Other

What is your company’s market position compared to its competitors?

1. Market leader (Better than any other in the same field)

2. Generates high profit compared to others

3. Innovative Company

4. Fast growing Company

5. Medium market position (Not the best , Not the worst)

6. Other (e.g., low profit margin, normal market position, or up and down profit)

I prefer medical insurance company with high integrity

I prefer medical insurance companies with good reputation

I prefer insurance company which is reliable in providing unique services

I feel satisfied when medical insurance company is looking out for my interest

I am enjoying the relationship with my service provider ( medical insurance company )