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  1. Surveys
  2. 2012
  3. May
  4. T
  5. The VAULT Company Satisfaction
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1. How frequently do you purchase from us?
 
Every day
 
Every week
 
Every 2 - 3 weeks
 
Every month
 
Every 2 - 3 months
 
Every 4 - 6 months
 
Once or twice a year
 
 
 
2. How would you rate your level of satisfaction with us?
 
Highly satisfied
 
Somewhat satisfied
 
Neutral
 
Somewhat dissatisfied
 
Highly dissatisfied
 
 
3. How much do you rate us on the following attributes?
Well Below Average Below Average Average Above Average Well Above Average
Customer Service
Professionalism
Quality of Services
Quality of Products
Understanding customers' needs
Delivery Time
Price
 
 
4. Comment:
   
 
 
 
5. How likely are you to continue doing business with us?
 
Very likely
 
Somewhat likely
 
Neutral
 
Somewhat unlikely
 
Very unlikely
 
 
 
6. How likely is it that you would recommend our [PRODUCTS/SERVICES] to a friend or colleague?
 
Very likely
 
Somewhat likely
 
Neutral
 
Somewhat unlikely
 
Very unlikely
 
 
 
7. Do you have any suggestions for improving our [PRODUCTS/SERVICES]?
   
 
We appreciate your time and sincerity on completing this survey. Thank You! The Vault 407-782-4198
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