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2017
January
T
Training Needs Assessment
Training Needs Assessment
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Which department do you work in?
Tax
Bookkeeping
Administration
Information Technology
*
Which department do you work in?
Tax
Bookkeeping
Administration
Information Technology
*
Which of the following describes your position at Skane Tax Solutions?
Upper Level Manager
Middle Level Manager
Non-Manager
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Overall, how satisfied are you in your position at Skane Tax Solutions?
Very Dissatisfied
Somewhat Dissatisfied
Indifferent
Somewhat Satisfied
Very Satisfied
*
If you could receive additional training, what would it be (Select all that apply)?
CE's Continued Education
Customer Service
Supervisor Training
Communication
Spreadsheets
What challenges do you face most through out the work day (Select all that apply)?
Front desk/client assistance
Communication
Prioritizing
Multi-tasking
Work-place interaction
Team Support
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