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Customer Name
   
 
 
Products/Services Sold
 
Product 1
 
Product 2
 
Product 3
 
Product 4
 
Other
 

 
 
When did the sale close?
 
Rating
1 2 3 4 5 6 7 8 9 10
 
-
 
 
What Events Led Up to the Purchase?
 
 
Was it a bad experience with:
 
People
 
Product
 
Service
 
Company

 
 
Was it a change in:
 
People
 
Places
 
Priorities

 
 
Was it an awareness about:
 
Legal Issues
 
Risk Avoidance
 
Economics

 
 
Anything specific you'd like to add about the events that led up to the purchase?
   
 
 
Purchase Decision
 
 
When did these events happen?
   
 
 
What made the customer choose our company/product/solution?
   
 
 
How can we make it easier to become our customer?
   
 
 
Customer Profile
 
 
Company Size
 
<$100 Million
 
$100 - $500 Million
 
> $500 Million
 
 
Decision Maker
 
Finance
 
Operations
 
Sales/Marketing
 
 
Industry
 
B2C
 
B2B
 
Wholesale
 
 
What other notes would you like to make about this customer?
   
 
 
Lead Source
 
 
How did I get this lead?
 
Marketing: Online
 
Marketing: Offline
 
Marketing: Channel
 
Sales - Local
 
Sales - Regional
 
Sales - Divisional
 
Self - Networking
 
Self - Cold Calling
 
Self - Customer Referral
 
Other
 
 
 
Anything else you'd like to add about how you got this lead?
   
 
 
Sales Details
 
 
Size of Sale
 
<$10,000
 
$10,000 to $25,000
 
$25,000 - $50,000
 
$50,000 - $100,000
 
$100,000 - $250,000
 
$250,000 - $500,000
 
$500,000 - $1,000,000
 
$1,000,000 - $2,500,000
 
>$2,500,000
 
 
Notes/Details about the size of sale: i.e. "Their order was for $10,000 but the whole opportunity is $1 million.
   
 
 
Sales Cycle
 
<14 Days
 
15 - 45 Days
 
45 - 90 Days
 
3 - 6 months
 
6 - 9 months
 
9 - 12 months
 
1 - 1.5 Years
 
1.5 - 2 Years
 
> 2 Years
 
 
Notes/Details about the sales cycle. i.e. I've been talking to them for 2 years, but their interest in becoming a customer didn't start until 14 days ago.
   
 
 
For the THANK YOU Page after completing the analysis - We want to send (the person completing the analysis) to a page where they can THANK the customer -- maybe send them a Starbucks card, etc. "Click here to send the customer a starbucks card" this wild build word of mouth.
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