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Hello:
You are invited to participate in our survey Reasons for Uber/Lyft ride cancellations. In this survey, approximately 500 people will be asked to complete a survey that asks questions about the most important reasons which results in cancellation of your Uber/Lyft ride. It will take approximately 2 minutes to complete the questionnaire. Your participation in this study is completely voluntary. There are no foreseeable risks associated with this project. However, if you feel uncomfortable answering any questions, you can withdraw from the survey at any point. It is very important for us to learn your opinions. Your survey responses will be strictly confidential and data from this research will be reported only in the aggregate. Your information will be coded and will remain confidential. If you have questions at any time about the survey or the procedures, you may contact Bhargav Kulkarni by email at the email address specified below. Thank you very much for your time and support. Please start with the survey now by clicking on the Continue button below.

Thank You,
Bhargav Kulkarni
Graduate Student at Stevens Institute of Technology
[email protected]
 
 
 
 
The chances of you cancelling the ride are high at which time of the day?
 
Morning
 
Afternoon
 
Evening
 
Night
 
 
 
* When would you think twice before cancelling your ride?
 
On Weekdays
 
On Weekends
 
 
 
* Would you consider the time remaining for cancellation of your ride?
 
Yes
 
No
 
 
 
* Please select the time remaining brackets when you would cancel your ride?
 
0-3 mins
 
3-6 mins
 
5-7 mins
 
7-10 mins
 
10+ mins

 
 
 
How often do you conduct surveys?
 
Weekly
 
Monthly
 
Quarterly
 
Annually