UNMH | QuestionPro

* Please rate your overall experience with T-Mobile as a wireless provider:

Outstanding

Above Average

Average

Below Average

Unacceptable

* Please rate your likelihood to continue with T-Mobile as your wireless provider if given a choice:

* Please provide the primary reasons for the “likelihood to continue” rating you provided:

Please rate the device you were given on the following:

* Did your T-Mobile device give you the same capabilities and functions as the device it replaced?

Yes

No

* Please rate the battery life of the T-Mobile device:

What additional feedback, if any, do you have regarding the device you used?

* Please rate your overall satisfaction with T-Mobile’s network coverage::

What additional feedback, if any, do you have regarding T-Mobile’s network coverage?

Number Transfer: Did you have any substantial service interuptions?

Yes

No

N/A

* Rate the ease of transferring your data (email, calendar, etc.):

* Rate your overall experience during the porting process:

What could be done better in the future to make the process smoother for you?

* Please rate T-Mobile’s Customer Care:

What additional feedback, if any, do you have regarding T-Mobile’s Customer Care?