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Overall, how satisfied are you with the company you work for?
 
Extremely Dissatisfied
 
Very Dissatisfied
 
Neither Satisfied nor Dissatisfied
 
Very Satisfied
 
Extremely Satisfied
 
 
Tell us how well the following statements apply to your immediate boss/superior.
Strongly Disagree Disagree Neither Agree or Disagree Agree Strongly Agree
My supervisor is knowledgeable about my work
My supervisor takes time to listen to me
My supervisor gives me fair reviews
My supervisor has reasonable expectations of my work
My supervisor is willing to promote me
My supervisor trains me in whenever necessary
My supervisor makes sure I have sufficient training
 
 
Please rate your satisfaction with employee benefits and policies of your organization.
Not At All Satisfied Somewhat Dissatisfied Neither Satisfied nor Dissatisfied Somewhat Satisfied Very Satisfied
Accuracy of job description
Salary reviews
Adequate information on promotion is provided
Leaves of absence
Health care benefits
Retirement benefits
Listening to the employee in employer/employee disputes
 
 
 
How well do you believe your manager lives by your company's ethic?
 
Extremely well
 
Very well
 
Sometimes does, sometimes doesn't
 
Not very well
 
Doesn't abide by own philosophy at all
 
 
 
What does your boss/supervisor do to keep your moral high?
   
 
 
 
What suggestions do you have for your boss/supervisor that would help him/her be a more effective manager?
   
 
 
 
If you have ever offered suggestions to management, how satisfied were you with the response?
 
Never offered a suggestion
 
Not at all satisfied
 
Not very satisfied
 
Somewhat satisfied
 
Very satisfied
 
 
 
What suggestions would you make to improve company/employee relations?
   
 
 
 
How long have you been working for the company?
 
Less than a year
 
1-2 years
 
3-5 years
 
6-10 years
 
More than 10 years
 
 
 
What is your job function?
 
Non-supervisory Staff
 
Supervisor
 
Functional Manager
 
Department Manager
 
Senior Management/Director/Vice President
 
Senior Executive/Chief Officer/Executive Vice President
 
 
 
Thank you for your opinions. We really want to make [company name] a great place to work! If you would like to add your name and contact data below for us to follow-up with you on your answers, please do so. This is entirely optional.
 
 
 
The amount of work I am expected to do on my job is reasonable.
 
Strongly Disagree
 
Disagree
 
Neutral
 
Agree
 
Strongly Agree
 
N/A
 
 
 
I am satisfied with the priorities and direction of my department.
 
Strongly Disagree
 
Disagree
 
Neutral
 
Agree
 
Strongly Agree
 
N/A
 
 
 
I have adequate information available which enables me to do my job well.
 
Strongly Disagree
 
Disagree
 
Neutral
 
Agree
 
Strongly Agree
 
N/A
 
 
 
We operate in a cost-efficient way in my department.
 
Strongly Disagree
 
Disagree
 
Neutral
 
Agree
 
Strongly Agree
 
N/A
 
 
 
I understand the day-to-day goals of my department.
 
Strongly Disagree
 
Disagree
 
Neutral
 
Agree
 
Strongly Agree
 
N/A
 
 
 
Diverse perspectives are valued and encouraged within the department.
 
Strongly Disagree
 
Disagree
 
Neutral
 
Agree
 
Strongly Agree
 
N/A
 
 
 
Considering everything, how satisfied are you with your job?
 
Very Dissatisfied
 
Somewhat Dissatisfied
 
Neutral
 
Somewhat Satisfied
 
Very Satisfied
 
Not Sure
 
 
 
My work group has a climate in which diverse perspectives are valued.
 
Strongly Disagree
 
Disagree
 
Neutral
 
Agree
 
Strongly Agree
 
 
 
[COMPANY] policies and procedures make sense to me.

 
Strongly Disagree
 
Disagree
 
Neutral
 
Agree
 
Strongly Agree
 
N/A
 
 
 
The physical working conditions(e.g., ventilation, space, cleanliness) are very good.
 
Strongly Disagree
 
Disagree
 
Neutral
 
Agree
 
Strongly Agree
 
N/A
 
 
 
Which of the folowing best describes the department you work for?
 
Customer service
 
Finance/Accounting
 
MIS
 
Sales/Marketing
 
Corporate marketing
 
Human Resources
 
 
 
Which of the following best describes your position here?
 
Clerical
 
Technician
 
Managerial
 
Accounting
 
Project Manager
 
Other
 
 
 
 
Overall how satisfied are you with your position at this company?
 
Dissatisfied
 
Somewhat dissatisfied
 
Neutral
 
Satisfied
 
Very Satisfied
 
N/A
 
 
 
Do you feel that employees are recognized as individuals?
 
Always
 
Usually
 
Sometimes
 
Rarely
 
Never
 
Not sure
 
 
 
How motivated areyou to see the company succeed?
 
Very motivated
 
Somewhat motivated
 
Not very motivated
 
Not at all motivated
 
Not sure
 
 
 
The company clearly communicates its goals and strategies to me?
 
Strongly Disagree
 
Somewhat Disagree
 
Neutral
 
Somewhat Agree
 
Strongly Agree
 
N/A
 
 
 
How flexible is the company with respect to your family responsibilities?
 
Very inflexible
 
Somewhat inflexible
 
Neutral
 
Somewhat flexible
 
Very flexible
 
 
 
Would you refer a friend to apply for a job at this company?
 
Definitely
 
Probably
 
Not sure
 
Probably not
 
Definitely not
 
 
 
The company clearly communicates its goals and strategies to me?
 
Strongly Disagree
 
Somewhat Disagree
 
Neutral
 
Somewhat Agree
 
Strongly Agree
 
N/A
 
 
 

In thinking about the variety of tasks your position requires, would you say that there are:
 
Too many
 
Enough
 
Not enough
 
 
 
I receive enough opportunity to interact with other employees on a formal level.
 
Strongly Disagree
 
Somewhat Disagree
 
Neutral
 
Somewhat Agree
 
Strongly Agree
 
N/A
 
 
 
I have a clear path for career advancement?
 
Strongly Disagree
 
Somewhat Disagree
 
Neutral
 
Somewhat Agree
 
Strongly Agree
 
N/A
 
 
 
My job requirements are clear.



 
Strongly Disagree
 
Somewhat Disagree
 
Neutral
 
Somewhat Agree
 
Strongly Agree
 
N/A
 
 

Please state your honest opinions regarding the following statements. Thank you for your time.
 
 
 
Overall, when I think about my job and the work environment, I see:
 
More positive than negative aspects
 
Neutral
 
More negative than positive aspects
 
N/A
 
 
 
We are interested in how you believe you perform on the job. Please answer the following questions. Thank you, we appreciate your feedback.
 
 
 
Productive time spent working on the tasks assigned to me.
 
Almost all of the time
 
Most of the time
 
Half of the time
 
1/4th of the time
 
less than 1/4th of the time
 
 
 
Overall productivity in getting the job done


 
Excellent
 
Good
 
Average
 
Below average
 
Poor
 
N/A
 
 
 
Going beyond what is expected of me to make customers happy



 
Yes, I always do so
 
Yes, occasionally
 
I work as much as is expected of me
 
I work less than what is expected of me
 
 
 
I respond quickly and courteously to fulfill customers' needs



 
Strongly Disagree
 
Somewhat Disagree
 
Neutral
 
Somewhat Agree
 
Strongly Agree
 
N/A
 
 
 
The overall quality of service that I provide is:



 
Excellent
 
Good
 
Average
 
Below average
 
Poor
 
N/A
 
 
 
What is it that helps you to be productive and provide quality service?
   
 
 
 
What would help you to be more productive and provide higher quality service?
   
 
 
 
What is/are the most stressful aspect(s) of your job?
   
 
 

How long have you had this particular job stress?
 
Less Than A Month
 
1-3 Months
 
4-6 Months
 
6 months - 1 year
 
More than 1 year
 
 

How would you rate the level of your job stress?
 
Mild
 
Moderate
 
Severe
 
Extreme
 
 

How many attempts have you made to relieve your job stress or solve the problem causing it?
 
None
 
One
 
Two
 
Three or more
 
 

Is your job stress caused by your relationship with another person you work with?
 
Yes
 
No
 
 

If your job stress doesn't involve another person, is it caused by the:
 
Volume of work
 
Nature of the job and its responsibilities
 
Physical work environment
 
Personal health issue
 
Other
 
 
 
What is your job title?
   
 
 
 
What are the positive aspects of your job?
   
 
 
 
Employees feel secure about their jobs at this company.
 
Strongly Disagree
 
Somewhat Disagree
 
Undecided
 
Somewhat Agree
 
Strongly Agree
 
 
 
We do a good job attracting quality team members.

 
Strongly Disagree
 
Somewhat Disagree
 
Undecided
 
Somewhat Agree
 
Strongly Agree
 
 
 
We do a good job retaining quality team members.

 
Strongly Disagree
 
Somewhat Disagree
 
Undecided
 
Somewhat Agree
 
Strongly Agree
 
 
 
I believe I will be working for [Company]in five years.


 
Strongly Disagree
 
Somewhat Disagree
 
Undecided
 
Somewhat Agree
 
Strongly Agree
 
 
 
I would choose [Company] again if I had a job choice to make.



 
Strongly Disagree
 
Somewhat Disagree
 
Undecided
 
Somewhat Agree
 
Strongly Agree
 
 
 
I would recommend [Company] as a career to my friends.




 
Strongly Disagree
 
Somewhat Disagree
 
Undecided
 
Somewhat Agree
 
Strongly Agree
 
 
 
In my work, I find it easy to apply the training I have received.
 
Strongly Disagree
 
Somewhat Disagree
 
Neutral
 
Somewhat Agree
 
Strongly Agree
 
N/A
 
 
 
There are opportunities available for me to develop new skills.
 
Strongly Disagree
 
Somewhat Disagree
 
Neutral
 
Somewhat Agree
 
Strongly Agree
 
N/A
 
 
 
There are opportunities for me to cross-train and learn new skills.

 
Strongly Disagree
 
Somewhat Disagree
 
Neutral
 
Somewhat Agree
 
Strongly Agree
 
N/A
 
 
 
Overall, how satisfied are you with the training you received for your present job?
 
Dissatisfied
 
Somewhat dissatisfied
 
Neutral
 
Satisfied
 
Very Satisfied
 
N/A
 
 
 
I have the opportunity for career development within [Company].


 
Strongly Disagree
 
Somewhat Disagree
 
Neutral
 
Somewhat Agree
 
Strongly Agree
 
N/A
 
 
 
I am encouraged to take the initiative in determining my own career development.


 
Strongly Disagree
 
Somewhat Disagree
 
Neutral
 
Somewhat Agree
 
Strongly Agree
 
N/A
 
 
 
I have a good idea about the career opportunities open to me at [Company]



 
Strongly Disagree
 
Somewhat Disagree
 
Neutral
 
Somewhat Agree
 
Strongly Agree
 
N/A
 
 
 
Overall, how satisfied are you with your career development within [company]?
 
Very Dissatisfied
 
Somewhat Dissatisfied
 
Undecided
 
Somewhat Satisfied
 
Very Satisfied
 
 
 
Employees of [DEPARTMENT] listen attentively to identify and understand client concerns.
 
Strongly Disagree
 
Somewhat Disagree
 
Neutral
 
Somewhat Agree
 
Strongly Agree
 
N/A
 
 
 
My department responds promptly to client requests, despite a busy workload.
 
Strongly Disagree
 
Somewhat Disagree
 
Neutral
 
Somewhat Agree
 
Strongly Agree
 
N/A
 
 
 
My work group consistently provides courteous service even when the client is unreasonable
 
Strongly Disagree
 
Somewhat Disagree
 
Neutral
 
Somewhat Agree
 
Strongly Agree
 
N/A
 
 
 
Overall, how satisfied are you with the quality of the client service provided by your department?

 
Dissatisfied
 
Somewhat dissatisfied
 
Neutral
 
Satisfied
 
Very Satisfied
 
N/A
 
 
 
My department encourages teamwork.
 
Strongly Disagree
 
Somewhat Disagree
 
Neutral
 
Somewhat Agree
 
Strongly Agree
 
N/A
 
 
 
Team members are held accountable for the decisions they make.
 
Strongly Disagree
 
Somewhat Disagree
 
Undecided
 
Somewhat Agree
 
Strongly Agree
 
 
 
Work assignments are distributed fairly.
 
Strongly Disagree
 
Somewhat Disagree
 
Undecided
 
Somewhat Agree
 
Strongly Agree
 
 
 
Sufficient effort is made to get the opinions and ideas of the employees.

 
Strongly Disagree
 
Somewhat Disagree
 
Neutral
 
Somewhat Agree
 
Strongly Agree
 
N/A
 
 
 
There is good alignment between my department and other with whom I need to coordinate.

 
Strongly Disagree
 
Somewhat Disagree
 
Neutral
 
Somewhat Agree
 
Strongly Agree
 
N/A
 
 
 
My department knows enough about other related departments within the company.



 
Strongly Disagree
 
Somewhat Disagree
 
Neutral
 
Somewhat Agree
 
Strongly Agree
 
N/A
 
 
 
Overall, how satisfied are you with the spirit of teamwork within [Company].



 
Dissatisfied
 
Somewhat dissatisfied
 
Neutral
 
Satisfied
 
Very Satisfied
 
N/A
 
 
 
Senior Management gives team members a clear picture of the direction the [Company] is headed.
 
Strongly Disagree
 
Somewhat Disagree
 
Neutral
 
Somewhat Agree
 
Strongly Agree
 
N/A
 
 
 
I am satisfied with the strategic direction of the company.
 
Strongly Disagree
 
Somewhat Disagree
 
Neutral
 
Somewhat Agree
 
Strongly Agree
 
N/A
 
 
 
Upper management seems willing to invest in the development of new team members.

 
Strongly Disagree
 
Somewhat Disagree
 
Neutral
 
Somewhat Agree
 
Strongly Agree
 
N/A
 
 
 
Upper management seems willing to accept mistakes made in the process of trying new things.

 
Strongly Disagree
 
Somewhat Disagree
 
Neutral
 
Somewhat Agree
 
Strongly Agree
 
N/A
 
 
 
Upper management understands the problems we face on our jobs.


 
Strongly Disagree
 
Somewhat Disagree
 
Undecided
 
Somewhat Agree
 
Strongly Agree
 
 
 
Upper management treats me with respect.

 
Strongly Disagree
 
Somewhat Disagree
 
Undecided
 
Somewhat Agree
 
Strongly Agree
 
 
 
Overall, how satisfied are you with the job being done by your immediate supervisor?
 
Very Dissatisfied
 
Somewhat Dissatisfied
 
Undecided
 
Somewhat Satisfied
 
Very Satisfied
 
 
 
My immediate supervisor is impartial.
 
Strongly Disagree
 
Somewhat Disagree
 
Neutral
 
Somewhat Agree
 
Strongly Agree
 
N/A
 
 
 
My immediate supervisor gives me feedback that helps me improve my performance.
 
Strongly Disagree
 
Somewhat Disagree
 
Neutral
 
Somewhat Agree
 
Strongly Agree
 
N/A
 
 
 
My immediate supervisor follows through on commitments.
 
Strongly Disagree
 
Somewhat Disagree
 
Neutral
 
Somewhat Agree
 
Strongly Agree
 
N/A
 
 
 
I receive coaching and training from my immediate supervisor.
 
Strongly Disagree
 
Somewhat Disagree
 
Neutral
 
Somewhat Agree
 
Strongly Agree
 
N/A
 
 
 
My immediate supervisor is usually available.

 
Strongly Disagree
 
Somewhat Disagree
 
Neutral
 
Somewhat Agree
 
Strongly Agree
 
N/A
 
 
 
I recieve credit from my immediate supervisor for a job well done.


 
Strongly Disagree
 
Somewhat Disagree
 
Undecided
 
Somewhat Agree
 
Strongly Agree
 
 
 
I feel my job perfomance is fairly evaluated.



 
Strongly Disagree
 
Somewhat Disagree
 
Undecided
 
Somewhat Agree
 
Strongly Agree
 
 
 
My immediate supervisor tries to understand my point of view when he or she discusses problems or projects with me.
 
Strongly Disagree
 
Somewhat Disagree
 
Undecided
 
Somewhat Agree
 
Strongly Agree
 
 
 
My immediate supervisor creates a vision and strategy for my area.
 
Strongly Disagree
 
Somewhat Disagree
 
Undecided
 
Somewhat Agree
 
Strongly Agree
 
 
 
Overall, how satisfied are you with the job being done by your immediate supervisor.
 
Very Dissatisfied
 
Soemwhat Dissatisfied
 
Undecided
 
Somewhat Satisfied
 
Very Satisfied
 
 
 
Very Dissatisfied Somewhat dissatisfied Neutral Satisfied Very Satisfied N/A
I have the support and authority to make the decisions necessary for accomplishing assigned task.

My department uses employee feedback to make improvements.

I have enough involvement in decisions that affect my work.

This is the type of job in which I can feel a sense of accomplishment.

The work I do makes a difference here.

I understand how my work contributes to the company's overall goals and strategy.

I feel valued as a team member.
I receive encouragement to come up with new and better ways of doing things.

Overall, how satisfied are you with the recognition you receive for doing a good job?
 
 
 
Compared to a year ago how would you describe your current job satisfaction level?
 
Much less satisfied
 
Somewhat less satisfied
 
Same
 
Somewhat more satisfied
 
Much more satisfied
 
 
How do you feel about the following statements about the company?
Strongly disagree    Somewhat disagree    Neutral    Agree    Strongly Agree    N/A
Company leadership has made changes which are positive for me.
Company leadership is responding to the important external issues.
Company leadership is responding to the important internal issues.
I am enthusiastic about the change in the company.
I am personally committed to the changes being implemented in the company.
 
 
How satisfied are you...
Very dissatisfied     Somewhat dissatisfied     Neutral     Somewhat satisfied     Very satisfied     N/A
With the leaders in your company as positive role models?
Your direct supervisor as a positive role model?
That your supervisor cares about and is responding to the issues that are important to you?
With your own morale?
With the morale of your co-workers?
With the team spirit in your work environment.
With the professionalism of your co-workers?
That your work gives you a feeling of personal accomplishment?
That you receive appropriate recognition for your contributions?
With the empowerment you have to influence the quality of your work?
With your ability to maintain a reasonable balance between your family life and your work life.
That your compensation matches your responsibilities?
With your overall job security?
With the amount and frequency of informal praise and appreciation you receive from your supervisor?
With the company as a place to work?
 
 
 
What is the best thing about working for this company?
   
 
 
 
What bothers you the most about working for this company?
   
 
 
 
What could the company do to enhance your satisfaction as a company employee?
   
 
 
Very   
satisfied   
Somewhat   
satisfied   
Neutral     Somewhat  
dissatisfied    
Very    
dissatisfied    
N/A
Salary
Benefits
Frequency and amount of bonuses
Connection between pay and performance
Security and administration of your 401(k)/stock options/pension plans
Workload
Flexibility of work hours
Physical working environment
Opportunity for advancement
Job security
Very   
satisfied   
Somewhat   
satisfied   
Neutral     Somewhat  
dissatisfied    
Very    
dissatisfied    
N/A
Ability to influence decisions that affect you
Ability to influence day-to-day company success
Opportunity to use new technologies
Opportunity to work on interesting projects
Access to company-sponsored training and seminars
Communication with your supervisor
Recognition received from your supervisor
Your supervisor's management capabilities
Your supervisor's active involvement in your career development
Your overall relationship with your supervisor
Your relationship with your peers
Your relationship with customers/clients/end users
Your understanding of the business mission
Your overall satisfaction with your company
Overall satisfaction with your job
 
 

Your Manager:
Strongly   
agree   
Agree    Neutral    Disagree    Strongly   
disagree   
N/A
Effectively leads the department
Communicates well with subordinates
Recognizes good work
Has good leadership qualities
 
 
 
Please identify the manager about whom you are giving the feedback:
 
Manager 1
 
Manager 2
 
Manager 3
 
Manager 4
 
Manager 5
 
 
 
Please give some meaningful feedback to this manager about his or her basic communications skills:
   
 
 
 
Strongly Agree    Agree    Neutral    Disagree    Strongly Disagree   
If I do a good job I will be rewarded
I get what I need to do my job well
The conditions I work in are good
I feel stress in my job
I am interested in my job
Management makes wise decisions
I am proud to work for this company
 
 
 
Strongly Disagree Somewhat Disagree Neither agree or disagree Somewhat Agree Strongly Agree
The company tries to create an exciting work environment.

I receive enough opportunity to interact with other employees on a formal level.

I receive enough opportunity to interact with other employees on an informal level.

I feel a sense of completion with my job?

I have enough freedom in my position to take independent action when needed?

I have enough freedom in my position to do what is right for the customer.

 
 
 
Overall how satisfied are you with your position at this company?
 
Very dissatisfied
 
Somewhat dissatisfied
 
Not satisfied or dissatisfied
 
Somewhat Satisfied
 
Very satisfied
 
 
 
Strongly Agree    Agree    Neutral    Disagree    Strongly Disagree   
If I do a good job I will be rewarded
I get what I need to do my job well
The conditions I work in are good
I feel stress in my job
I am interested in my job
Management makes wise decisions
I am proud to work for this company
 
 
 
Strongly Disagree Somewhat Disagree Neither agree or disagree Somewhat Agree Strongly Agree
The company tries to create an exciting work environment.

I receive enough opportunity to interact with other employees on a formal level.

I receive enough opportunity to interact with other employees on an informal level.

I feel a sense of completion with my job?

I have enough freedom in my position to take independent action when needed?

I have enough freedom in my position to do what is right for the customer.

 
 
 
Overall how satisfied are you with your position at this company?
 
Very dissatisfied
 
Somewhat dissatisfied
 
Not satisfied or dissatisfied
 
Somewhat Satisfied
 
Very satisfied
 
 
How would you rate your manager in each of the following areas? Please assign a rating on a scale from 1 to 5, where 1 represents "Poor" and 5 represents "Excellent".

Poor    Average    Good    Very good    Excellent   
Communication
Planning and organizing
Directing and coordinating
Job/Technical knowledge
Interpersonal relationship
 
 
 
My job requirements are clear.



 
Strongly disagree
 
Somewhat disagree
 
Neither agree nor disagree
 
Somewhat agree
 
Strongly agree
 
 
How would you rate your manager in each of the following areas? Please assign a rating on a scale from 1 to 5, where 1 represents "Poor" and 5 represents "Excellent".

Poor    Average    Good    Very good    Excellent   
Communication
Planning and organizing
Directing and coordinating
Job/Technical knowledge
Interpersonal relationship
 
Please contact [email protected] if you have any questions regarding this survey.
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