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2012
April
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What's your education level?
High School
Bachelor’s degree
Masters degree
PHD
Other
Approximately how many people are in your organization?
Less than 100 employees
100-499 employees
500-1000 employees
More than 1000 employees
What is your title?
How useful are each of the following PRE-INSTALLATION options for your company?
PRODUCT
Not Useful
Somewhat useful
Moderately Useful
Useful
Extremely Useful
Informative web page to educate executives (i.e., CFO, CIO) concerning product benefits, options, and lingo.
Informative web page to educate network administrators concerning technical information.
Initial informative training for company's network administrators.
PRODUCT
Pre-engineering consulting for company specific configurations.
Direct relationship with account manager technician.
Resellers with substantial knowledge of products.
COMPANY
How useful are each of the following protocol INSTALLATION options for your company?
PRODUCT
Not Useful
Somewhat Useful
Moderately Useful
Useful
Extremely Useful
Web page offering technical support.
Web page offering Frequently Asked Questions and solutions.
24-hour phone support for technical assistance.
On-site engineer to assist and teach during installation.
Installation by third party.
Does your company currently use [PRODUCT]?
yes
no
What other [PRODUCT] PRE/POST INSTALLATION services would benefit your company specifically?
What would you want included in the [PRODUCT] yearly service package?
What is your organization's primary business activity at your location?
-- Select --
Aerospace
Government
Agriculture, Mining, Const., Oil
Transportation
Communications
Utilities
Finance, Banking, Accounting, Insurance, Real Estate
Research/Development
Engineering/Architecture
Manufacturing other than Computer Hardware/Software
Manufacturing Computers/Hardware/Software
Education
Health, Medical Services, Legal
Consultant
Internet/e-commerce
Other
Approximately how many people are in your organization?
Less than 100 employees
100-499 employees
500-1000 employees
More than 1000 employees
What is your title?
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