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| What is your position within the company? |
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| For how long do you work for your company? |
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| How was the initial training in your company? |
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What is your yearly income?
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| Overall, how is the recognition that you receive from doing your job? |
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| Overall, how are the rewards that you receive from doing your job? |
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Overall, how is the balance between your job and the other parts of your life?
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| Management is commited to continuously improve the quality of products and services |
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| Overall, how are the recognition that you receive from doing your job? |
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| How are the relationships with your collegues? |
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| If everything other than pay were equivalent, how much of a percentage pay increase would it take for you to leave your current organization? |
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| Have you changed jobs in the last 12 months? |
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| Please, write any comments you may have regarding management turnover | | |
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Have you ever ordered [PRODUCT] from [COMPANY]?
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| Overall, how would you rate [COMPANY]? |
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| How satisfied are you with your service from [COMPANY]? |
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| Would you recommend [COMPANY] to a friend? |
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For your NEXT [PRODUCT] purchase, how likely are you to purchase from [COMPANY]?
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| Which of the following modes did you use to place the LAST order for [PRODUCT]? |
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