uPro Satisfaction survey June2012

Were you able to successfully register your UPRO MX+ device on the Callaway UXPLORE website (www.callawayuxplore.com)?

Yes

No

* We apologize for your difficulties in registering and with your permission, would like to contact you to offer assistance. Please enter the telephone number below that you can be reached at, and a uPro representative will get in touch with you shortly.

How easy would you rate the process of registering your device on the UXPLORE site?

Extremely easy

Somewhat easy

Not very easy

Not easy at all

Did you seek technical support for help with any issue related to registering your device to the UXPLORE website?

Yes, I contacted technical support via telephone

Yes, I contacted technical support via email

No, I did not contact technical support for help with the registration process

How helpful was the support you received regarding the process of registering your device?

Extremely helpful

Somewhat helpful

Not very helpful

Not helpful at all

Have you tried downloading ProMode courses on your device?

Yes

No

Were you successfully able to download ProMode courses to your device?

Yes

No

How satisfied were you with the process of downloading ProMode courses onto your device?

Extremely satisfied

Somewhat satisfied

Not very satisfied

Not satisfied at all

Did you seek technical support for help with the issue of downloading ProMode courses?