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  1. Surveys
  2. 2012
  3. May
  4. W
  5. WMSOnline Express
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Hello:
You are invited to participate in our survey on WMSOnline Express. It will take approximately 3 minutes to complete the questionnaire.

Your participation in this study is completely voluntary. There are no foreseeable risks associated with this project. However, if you feel uncomfortable answering any questions, you can withdraw from the survey at any point. It is very important for us to learn your opinions.

Your survey responses will be strictly confidential and data from this research will be reported only in the aggregate. Your information will be coded and will remain confidential. If you have questions at any time about the survey or the procedures, you may contact Henry Chen at 65 6245 5451 or by email at the email address specified below.

Thank you very much for your time and support. Please start with the survey now by clicking on the Continue button below.
 
 
 
* Over all, how satisfied are you with WMSOnline Express?
 
Very satisfied
 
Somewhat satisfied
 
Neutral
 
Somewhat dissatisfied
 
Very dissatisfied
 
 
 
Based on your experience, how does WMSOnline Express compare with other warehouse management system?
 
WMSOnline Express is better
 
About the same
 
WMSOnline Express is worst
 
Not sure
 
 
 
Which of the following attributes enticed you to try the WMSOnline Express (initially)?
 
Looks good
 
Easy to use/convenient
 
Solves Problem
 
Readily available
 
Best quality
 
Not sure
 
Other
 

 
 
 
* What kinds of feature do you like to use in WebRF module?
 
Receiving
 
Putaway
 
Picking
 
Splitting Pallet
 
Merging Pallet
 
Move by Pallet ID
 
Move by Commodity
 
Status Change
 
Locator

 
 
The following is a list of product and service items. How satisfied are you with WMSOnline Express on each item?
Very Unsatisfied Unsatisfied Neutral Satisfied Very Satisfied Not Applicable
* Overall quality
* Inbound
* Outbound
* Inventory
* Cycle Count
* WebRF
* Report
* Service and Support
 
 
 
If you have contacted our service and support team, were all problems resolved to your complete satisfaction?
 
Yes, the problem was solved.
 
No, the problem was not resolved
 
No problems/No contact with customer service
 
 
 
What are some aspects of WMSOnline Express that can be improved?
   
 
 
 
Comments:
   
 
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