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  5. wonderland
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Hello:
You are invited to participate in our survey. At Wonderland we aim to be the best at what we do. We'd love to know where were getting it right and the areas we can improve on. It will take 2 minutes to complete the questionnaire.

Your survey responses will be strictly confidential and data from this research will be reported only in the aggregate. Your information will be coded and will remain confidential. If you have questions at any time about the survey or the procedures, you may contact Sophie Laidlaw at 01506429922 or by email - [email protected]

Thank you very much for your time and support. Please start with the survey now by clicking on the Continue button below.
 
 
 
How easy was it to book your appointment?
 
It was simple
 
It was OK
 
I found it difficult
 
Tell us more
 
 
 
 
How friendly was the welcome?
 
It was super friendly!
 
It was pleasant
 
Not friendly at all
 
Tell us more
 
 
 
 
Was your appointment on time?
 
Yes!
 
A few minutes late
 
I had a long wait
 
Tell us more
 
 
 
 
Did you feel your stylist/therapist listened to your needs?
 
Yes, they were great
 
I felt they could have listened more
 
No, I didn't feel i was listened to
 
Tell us more
 
 
 
 
How happy were you with your service/appointment?
 
I loved it!
 
It was average
 
Unhappy
 
Tell us more
 
 
 
 
Did you use our Visual Hair Planner? If so did you find it a good service?
 
It was great
 
It was Ok
 
I wanted to use it but wasn't sure how
 
I didn't know about it
 
Tell us more
 
 
 
 
We want to hear about your experience at wonderland, please tell us the good, the bad and the ugly!