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Survey Questions;
 
 
 
1.How did you first hear about The Country Kitchen catering?
 
Country Kitchen Website
 
Through a relative/ friend/ co-worker/employer
 
Search Engine, if so which one?
 
 
Other
 
 
 
2.How long have you been using our services?
 
New customer
 
1-3 Years
 
3-5 Years
 
5+ Years
 
 
 
3.Overall, how satisfied were you with your most recent order from The Country Kitchen?
 
Very satisfied
 
Somewhat satisfied
 
Neutral
 
Somewhat dissatisfied
 
Very dissatisfied if so why?
 
 
 
 
4.Will you recommend The Country Kitchen to your family and friends?
 
Yes
 
No if so why?
 
 
 
 
5. Do you have any suggestions on area/s we can improve in?
   
 
 
 
6. How would you rate The Country Kitchen’s Customer Service?
 
Excellent
 
Good
 
Fair
 
Poor
 
Very poor if so why?
 
 
 
 
7. Please indicate your level of satisfaction in regards to the service you recieved when booking your event with The Country Kitchen.
   
 
 
 
If you have switched to another caterer please indicate why?
   
 
 
 
9. Please complete the following; The Country Kitchen’s overall service was?
 
Better than expected
 
Match my expectations
 
Did not match my expectations if so why?
 
 
The Country Kitchen Catering - www.thecountrykitchencatering.com - 126 Caster Avenue - Woodbridge, ON
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