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2013
November
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Hello:
Thank you for taking this short survey to assist MolsonCoors International with continuing to improve their partner services.
Please start the survey by clicking on the Continue button below.
1. In what country do you do business with MolsonCoors?
Armenia
Aruba
Australia
Azerbaijan
Bahamas
Bermuda
Canada
Cayman
Chile
China
Hong Kong (China)
Costa Rica
Cyprus
North Cyprus
Denmark
Estonia
Finland
France
Georgia
Germany
Greece
Guatemala
Honduras
India
Italy
Japan
Latvia
Lithuania
Mexico
Moldova
Netherlands
New Zealand
Norway
Panama
Paraguay
Russia
Sint Maarten
South Korea
Spain
Sweden
Switzerland
Trinidad
Turkey
Turks
Ukraine
United Kingdom
United States
USVI
Vietnam
None of the above
Other
2. What is the nature of your business with MolsonCoors? (check one)
Our business is an importer partner of MolsonCoors brand(s).
Our business is a license partner – we brew and sell MolsonCoors brand(s) in our country.
Our business is a wholesale partner – we buy and sell MolsonCoors brand(s) from an importer.
3. What department do you work in?
Sales
Supply
Marketing
Finance
Technical
Other
4. How would you rate your overall satisfaction with MolsonCoors as a partner? (check one)
Very Dissatisfied
Somewhat Dissatisfied
Neutral
Somewhat Satisfied
Very Satisfied
Overall satisfaction with MolsonCoors
5. Do you have any comments regarding overall satisfaction with MolsonCoors?
6. Would you say vs. a year ago (or vs. the past), your overall satisfaction with MolsonCoors has increased, stayed the same or decreased? (check one)
Decreased a lot
Decreased a little
Stayed the same
Increased a little
Increased a lot
Overall satisfaction with MolsonCoors vs. a year ago
7. What factors, if any, have affected any changes in your overall satisfaction with MolsonCoors?
8. In terms of overall satisfaction, how does MolsonCoors rate vs. other similar partners? (check one)
A lot lower
Somewhat lower
The same
Somewhat higher
A lot higher
N/A
MolsonCoors satisfaction vs. other similar partners
9. Do you have any comments regarding overall satisfaction of MolsonCoors vs. other similar partners?
10. How does MolsonCoors rate in the following areas?
Well below average
Below average
Average
Above average
Well above average
N/A
Quality of MolsonCoors products
Ease of ordering beer
Beer delivery (on time and accurate)
Invoicing and payment terms
Marketing & brand support
Customer service & account management by MolsonCoors
MolsonCoors margins/ profitability vs. competitive beer suppliers
MolsonCoors technical support
11. Do you have any comments regarding these specific areas?
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