This free survey is powered by
Exit Survey
 
 
Thank you for participating in this survey. Please be assured that all information will be kept confidential and anonymous. You will not be contacted further as a result of this survey.
 
 
 
* What is your current age?

 
Under 18
 
18-21
 
22-25
 
26-30
 
31-40
 
41-50
 
51-60
 
61-70
 
70+
 
 
 
* Which of the following modes of transportation do you use on a regular basis (more than once a week)? Please select all that apply.

 
Bus
 
Train
 
Subway / Other Mass Transit
 
Car
 
Motorbike / Motorcycle / Scooter
 
Bicycle

 
 
 
* Do you drive a car?

 
Yes
 
No
 
 
 
* Do you have car insurance?

 
Yes, I have my own car insurance policy
 
Yes, I am under my parents’ car insurance policy
 
No, I do not have car insurance
 
 
 
* Who pays for your car insurance?

 
I pay for my car insurance
 
My parents pay for my car insurance
 
 
 
* How much influence did you have selecting your car insurance company?

 
My parents/family made the decision
 
My parents/family had significant influence
 
My parents/family had some influence
 
I made the decision
 
 
 
* How much do you think your car is worth?

 
$0-500
 
$501-1,000
 
$1,001-2,000
 
$2,001-5,000
 
$5,001-10,000
 
$10,001-15,000
 
$15,001-20,000
 
$20,001-30,000
 
More than $30,000
 
 
 
* How much do you pay per month for your car insurance policy?

If you have more than one car on your insurance policy, please divide the total amount by the number of cars on your policy to get to the appropriate price range.

 
Under $50
 
$50-75
 
$75-83
 
$83-92
 
$92-100
 
$100-117
 
$117-133
 
$133-150
 
$150-167
 
$167-208
 
$208-250
 
$250-333
 
Over $333
 
 
 
* Which of the following car insurance providers are you aware of? Please select all that apply.

 
Liberty Mutual
 
USAA
 
Travelers
 
Geico
 
Farmers
 
Allstate
 
Nationwide
 
State Farm
 
American Family
 
Progressive
 
Hartford
 
Other
 

 
 
 
* Which of the following car insurance providers did you consider when buying car insurance? Please select all that apply.

 
Progressive
 
USAA
 
American Family
 
Geico
 
Liberty Mutual
 
Nationwide
 
Hartford
 
Travelers
 
Allstate
 
Farmers
 
State Farm
 
Other
 

 
 
 
* Which of the following car insurance providers did you select for your car insurance policy?

 
Allstate
 
Nationwide
 
USAA
 
Hartford
 
Progressive
 
Travelers
 
Farmers
 
State Farm
 
Geico
 
Liberty Mutual
 
American Family
 
Other
 
 
 
Thinking back on the time when you purchased car insurance, please rate the following criteria based on how important they were in your decision making process.
Note: if you are currently on your parents’ car insurance policy, please answer this question as if you were making the purchase decision.

Does Not Matter Not Important Somewhat Important Important Very Important
* Price
* Easy access to insurance provider (e.g. website, mail, phone, insurance office)
* I like their advertisements
* Quality of website
* Ease of getting an insurance quote (speed, follow up, etc.)
* Customer service
* Friend/family recommendation
* Insurance broker recommendation
* Add-on products (e.g. free car breakdown cover)
 
 
For your current car insurance provider, please rate the performance on the following measures.
Note: if you are currently on your parents’ car insurance policy, please answer this question as if you were making the evaluation.

Poor Below Average Average Good Excellent
* Price
* Easy access to insurance provider (e.g. website, mail, phone, insurance office)
* Quality of website
* Ease of getting an insurance quote (speed, follow up, etc.)
* Customer service
* Add-on products (e.g. free car breakdown cover)
 
 
 
* On a scale of 0 to 10, where 0 is “very unlikely” and 10 is “very likely”, how likely are you to recommend your current car insurance provider to a friend or family member?

«Very UnlikelyVery Likely»
012345678910
 
 
 
Why?
   
 
 
 
* What is your likelihood to switch your car insurance provider?

 
Very Likely
 
Likely
 
Neutral
 
Unlikely
 
Very Unlikely
 
 
 
* Why are you planning to switch car insurance provider? Please select all that apply.

 
High price
 
Poor customer service
 
Bad claims experience
 
Friend/family recommendation
 
Broker recommendation
 
Other
 

 
 
 
* Have you heard of telematics / blackbox car insurance?

Note: Usage based car insurance (utilizing a telematics/blackbox device) works by installing a small device in your car that monitors your driving behavior and adjusts your insurance premium based on how well you drive.

 
Yes
 
No
 
Unsure
 
 
 
* Would you consider switching to a telematics based car insurance?

 
Yes
 
No
 
Maybe
 
 
 
* Why would you consider telematics based car insurance?
   
 
 
 
* Why would you not consider (or are unsure about) switching to telematics based insurance?
   
 
 
 
* How much cheaper a telematics based car insurance policy would need to be for you to consider switching?

 
5% cheaper than my current policy
 
5-10% cheaper than my current policy
 
10-15% cheaper than my current policy
 
15-20% cheaper than my current policy
 
20-30% cheaper than my current policy
 
30-40% cheaper than my current policy
 
More than 40% cheaper than my current policy
 
Price is not a concern for me
 
 
 
* Are you...

 
Male
 
Female
 
Do not wish to answer
 
 
 
* What is the highest level of education that you have completed?

 
Less than High School
 
High School/GED
 
Some College
 
2-Year College Degree or Equivalent
 
4-Year College Degree or Equivalent
 
Master’s Degree
 
Doctoral Degree
 
Professional Degree (e.g. MBA)
 
 
 
* What is your current profession?

 
Student (full time)
 
Student (part-time work)
 
Part-time employee
 
Full-time employee
 
Unemployed
 
 
 
* How much are your monthly wages? Please include income from employment, allowances from parents, other income, etc.

 
$0-250
 
$251-500
 
$501-750
 
$751-1000
 
$1001-2000
 
$2001-3000
 
More than $3000
 
 
 
* What is your exact age?

 
18
 
19
 
20
 
21
 
22
 
23
 
24
 
25
 
 
 
* Which of the following statements apply to you? Please select all that apply.

 
I own the house where I live
 
I am currently renting where I live
 
I have children
 
I have pets
 
I have a TV
 
I have a smartphone (phone with email and internet capabilities)
 
I use social networking websites (e.g. Facebook, Twitter, LinkedIn, etc.)
 
I am a member of frequent flyer airline programs

 
 
 
* How old are your children? Please select all that apply.

 
Under 16
 
16-18
 
19-21
 
22-25
 
26-30
 
31-40

 
 
 
Note: All the following questions apply to your child aged 16-25 only. Please remember to answer these questions on their behalf.
 
 
 
* Which of the following modes of transportation does your child use on a regular basis (more than once a week)? Please select all that apply.

 
Bus
 
Train
 
Subway/Other Mass Transit
 
Car
 
Motorbike/Motorcycle/Scooter
 
Bicycle

 
 
 
* Please answer the following question for your child aged 16-25.

Does your child drive a car?

 
Yes
 
No
 
 
 
* Please answer the following question for your child aged 16-25.

Does your child have car insurance?

 
Yes, my child has his/her own car insurance policy
 
Yes, my child is under my car insurance policy
 
No, my child does not have car insurance
 
 
 
Please answer the following questions for your child aged 16-25 who has car insurance. If you have more than one child that satisfies the above criteria, please answer the questions on behalf of just one of them.
 
 
 
* Who pays for your child’s car insurance?

 
I pay for my child’s car insurance
 
My child pays for their own car insurance
 
 
 
* How much influence did you have selecting which car insurance company your child bought car insurance from?

 
I made the decision
 
I had significant influence on the decision
 
I had some influence on the decision
 
Child made the decision
 
 
 
* How much is the car your child drives worth?

 
$0-500
 
$501-1,000
 
$1,001-2,000
 
$2,001-5,000
 
$5,001-10,000
 
$10,001-15,000
 
$15,001-20,000
 
$20,001-30,000
 
More than $30,000
 
 
 
* How much does your child pay per month for their car insurance policy?

 
Under $50
 
$50-75
 
$75-83
 
$83-92
 
$92-100
 
$100-117
 
$117-133
 
$133-150
 
$150-167
 
$167-208
 
$208-250
 
$250-333
 
Over $333
 
 
 
* How much do you pay per month for your family car insurance policy?

 
Under $100
 
$100-150
 
$150-166
 
$166-184
 
$184-200
 
$200-234
 
$234-266
 
$266-300
 
$300-334
 
$334-416
 
$416-500
 
$500-666
 
Over $666
 
 
 
* How many cars are on your family car insurance policy?

 
2
 
3
 
4
 
5
 
6+
 
 
 
* Thinking back on the time when your child purchased car insurance (either their own policy or under your policy), did they pay a premium that was significantly higher than what you were paying?

 
Yes, 0-25% more
 
Yes, 25-50% more
 
Yes, 50-75% more
 
Yes, 75-100% more
 
Yes, 100-200% more
 
Yes, 200-300% more
 
Yes, 300-400% more
 
Yes, 400% or greater
 
No, paying the same or less
 
 
 
* On a scale of 0 to 10, where 0 is “very unlikely” and 10 is “very likely”, how likely are you to recommend your child’s car insurance provider to a friend or family member?

«Very UnlikelyVery Likely»
012345678910
 
 
 
Why?
   
 
 
 
* What is your likelihood to switch your child’s car insurance provider?

 
Very likely
 
Likely
 
Neutral
 
Unlikely
 
Extremely unlikely
 
 
 
* Why are you planning to switch your child’s car insurance provider? Please select all that apply.

 
High price
 
Poor customer service
 
Bad claims experience
 
Friend/family recommendation
 
Broker recommendation
 
Other
 

 
 
 
* Have you heard of telematics / blackbox car insurance?

Note: Usage based car insurance (utilizing a telematics/blackbox device) works by installing a small device in the car that monitors the driving behavior and adjusts the insurance premium based on how well one drives.

 
Yes
 
No
 
Unsure
 
 
 
* Would you consider switching your child to a telematics based car insurance?

 
Yes
 
No
 
Maybe
 
 
 
* Why would you consider telematics based car insurance?
   
 
 
 
* Why would you not consider (or are unsure about) switching to telematics based insurance?
   
 
 
 
* How much cheaper a telematics based car insurance policy would need to be for you to consider switching?

 
5% cheaper than my child’s current policy
 
5-10% cheaper than my child’s current policy
 
10-15% cheaper than my child’s current policy
 
15-20% cheaper than my child’s current policy
 
20-30% cheaper than my child’s current policy
 
30-40% cheaper than my child’s current policy
 
More than 40% cheaper than my child’s current policy
 
Price is not a concern for me
 
 
 
* Are you…

 
Male
 
Female
 
Do not wish to answer
 
 
 
* What is the highest level of education that you have completed?

 
Less than High School
 
High School/GED
 
Some College
 
2-Year College Degree or Equivalent
 
4-Year College Degree or Equivalent
 
Master’s Degree
 
Doctoral Degree
 
Professional Degree (e.g. MBA)
 
 
 
* What is your monthly household income (include wages of all members of your household)?

 
$0-2,000
 
$2,001-3,000
 
$3,001-4,000
 
$4,001-5,000
 
$5,001-7,500
 
$7,501-10,000
 
Greater than $10,000
 
 
 
* What is the exact age of your child aged 16-25?

 
16
 
17
 
18
 
19
 
20
 
21
 
22
 
23
 
24
 
25