Dear Library User:
As the Access Services Librarian of Abbeville Public Library, I want to thank you for allowing us to serve you. As part of offering great service to you, please take a couple of minutes to tell us about the service that you have received so far. We appreciate your patronage and want to make sure that your highest expectations are met. At the end of this survey, you will find a printable coupon good for a chocolate bar at Rimbaud Chocolatiers located just across the street from APL. We hope that you will accept this as a token of our good will and desire to serve you better.
Sincerely,
Brian Fromer
Reference and Access Services Librarian Is the reference desk easy to locate? Describe a few visual cues that allow you to locate the reference desk easily. What sort of visual cues would make the reference desk easier to locate? How often do you use the newly remodeled reference/computer lab area? What types of information do you seek when using the reference/computer lab area. Mark any of the types of information listed below. Overall, which of the two below information categories would you say you most frequently need personal help with? Though you may frequently have important reference questions to ask, what might prevent you from approaching the reference desk? Mark any of the below options which apply. Finally, we'd like to solicit suggestions from you, our patron. Feel free to make suggestions ranging from the physical arrangement of the reference/computer lab area to any variety of information services you'd like to see offered in the future. Thank you for your feedback. We sincerely appreciate your honest opinion and will take your input into consideration while providing for your information needs in the future.
Brian Fromer
Reference and Access Services Librarian
Abbeville Public Library |
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