Survey Templates Surveys Alumni Relations in US Universities - Central Alum

Alumni Relations in US Universities - Central Alum

Questionnaire for US unis - Central Alumni Office

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Questionnaire on Alumni Relations

in US universities

style='font-size:11.0pt;font-family:Arial'>

style='font-size:11.0pt;font-family:Arial'>We are a group of students from the University of Bath in the UK carrying out research on behalf of the School
of Management Alumni & External Relations Office. As part of our study, we are investigating best practices in Central Alumni Offices in prominent
US universities, looking at both Undergraduate and Graduate programs.

style='font-size:11.0pt;font-family:Arial'>This questionnaire forms an
essential part of our research and we will be grateful if you could answer the
following questions. Any information you provide us will be used for our
research purposes only. The questionnaire should not take longer than 15
minutes to complete. Where you feel several answers to a question are
appropriate for your institution, please check all that apply.

style='font-size:11.0pt;font-family:Arial'>Your participation would be much appreciated and if you would like to receive a copy of the generic analysis, please email [email protected] or [email protected]. Thank you very much for your time and support.

Please start with the survey now by clicking on the Continue button below.

3. Do you have separate groups for Fundraising and Alumni Relations?

Yes

4. How many people are responsible for managing Alumni Relations services aside from Fundraising?

5. Please state the kind of technology/database/software you use when keeping information on your alumni.

6. How effective is the software in enabling you you to target your alumni?

Essential

Moderately helpful

No impact

Disadvantageous

7. How do you currently segment your alumni group?

By class/graduation year

By courses/programs (e.g. BSc, MSc, MBA)

Profession/Industry

Geographical region

Age

Gender

No segmentation

Other

8. How do you communicate with your alumni? Please rank in order of frequency and effectiveness: (1 = most frequent/effective, 6 = least frequent/effective, x if not applicable)

	E-commerce e.g. Alumni Websites	M-commerce e.g. Mobile technology	Email	Telephone	Postal mail	Face-to-face meetings	Other
Please rank the frequency of the following methods for communicating with your alumni.	E-commerce e.g. Alumni Websites	M-commerce e.g. Mobile technology	Email	Telephone	Postal mail	Face-to-face meetings	Other

Please rank the effectiveness of the following methods for communicating with your alumni.	E-commerce e.g. Alumni Websites	M-commerce e.g. Mobile technology	Email	Telephone	Postal mail	Face-to-face meetings	Other

9. a) What services do you offer Alumni?

Networking events off campus

Networking events on campus

Company specific networking events

Reunions

Career services

Lifelong learning

Publications

Other

b) Which of these is most popular with your alumni?

c) Which do you consider yourselves to be most successful at and why?

d) What existing services would you want to improve/build on and what additional services would you like to offer?

10. a) In which of the following ways do you involve alumni?

Recruitment process for new students

Mentoring current students

Student job/internship recruitment

Speaking at networking events

Offering career assistance/networking to fellow alumni

Involvement with lifelong learning

Fundraising

Organizing events for fellow alumni

Academic involvement

Other

b) Which of these services are alumni most willing to offer?

c) Which of these services does the University value the most?

d) What services would you want to improve/build on?

11. What motivates Alumni to stay involved with the School after graduation? Please rank the following in the order of significance (1=most significant, 5=least significant).

They enjoyed their time as a student in the University

Wishing to stay in contact with friends/fellow students

Desire/Obligation to give back to the University

Desire to exist as a member of group/group association

Networking/Career advancement opportunities

12. a) Upon what metrics do you measure successful alumni relations and what are your current rates?

Information Rate - (Percentage of alumni you hold accurate contact information for)

Involvement Rate - (Percentage of alumni who actively participate in at least one event a year)

Event attendance - (Of the people you invite, what percentage actually attend the event)

Participation Rate - (What percentage of your alumni make donations)

Annual total of donations made by Alumni to Central Fund

Other

b) What percentage of alumni do you hold accurate contact information for?

c) What percentage of alumni participate in at least one event a year?

d) Of the people you invite, what percentage actually attend the event?

e) What percentage of your alumni make donations (of any size)?

f) What was the annual total of donations made by alumni to the Central Fund?

g) If you used 'Other' metric in Q12(a), what was the rate for this?

13. a) What are your principle methods of obtaining feedback?

Formal surveys

Focus groups

Face-to-face meetings

Informal conversations at events

Telephone/Email communication

Other

b) Which of these do you believe is most effective and why?

14. How often do you obtain feedback from your alumni?

Monthly

Half-yearly

Yearly

On an ad-hoc basis

Other

15. a) In which year do you start involving undergraduate students in your alumni program?

First year of study

Second or Middle year of study

Penultimate year of study

Final year of study

After graduation

b) In which year do you start involving graduate students in your alumni program?

First year of study

Second or Middle year of study

Penultimate year of study

Final year of study

After graduation

Name

Position

University Name

E-mail

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Alumni Relations in US Universities - Central Alum

Questionnaire on Alumni Relations

in US universities

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