Hello:
I am a post-graduate student doing my research in the area of implementation of Knowledge Management in Higher Education. Hence, I hereby seek your valuable time and assistance in completing the survey below with regards to the same. My objective is to identify colleges / universities that have either partially or fully implemented KM. If you are familiar with Knowledge Management (KM), you may be familiar to most terms in this survey. However, even if you are not familiar with the area of KM, I do believe, the statements below merely points out normal practices which may or may not be present within your college or university. If your college / university does not have any KM practices in place, you may also fill up this survey so that it would ultimately indicate the level of KM implementation in your college / university.
Your participation in this study is completely voluntary yet deeply appreciated.
There are no foreseeable risks associated with this project. However, if you feel uncomfortable answering any questions, you can withdraw from the survey at any point. It is very important for me to learn your opinions.
Your survey responses will be strictly confidential and data from this research will be reported only in the aggregate. Your information will be coded and will remain confidential. If you have questions at any time about the survey or the procedures, you may contact Bridget by email at the email address specified below.
Thank you very much for your time and support. Please start with the survey now by clicking on the Continue button below.
Section A: Profile of the respondent
1.1 Name of college / university where you are currently employed 1.2 No. of years you been employed in your current position with this college / university 1.3 Which category do you belong? 1.4 How many lecturers are currently employed in this college / university? 1.5 What is the overall enrolment of students in this college / university currently? Choose one response for each question relating to your college’s / university’s KM practices
| | | | | The college / university has a portal that supports collaboration, knowledge sharing and document management | | | | | | The college / university has robust connectivity to the Intranet, knowledge repository, and / or communities of practices including real time expert contact | | | | | | The college / university has wireless network is available around the college / university. | | | | | | The college / university has a document management system. | | | | | | The college / university has designated knowledge support officers who assist in creating, editing and translating knowledge assets. | | | | | | The college / university has proper planning and strategies in place to manage content. | | | | | | The content within the document management system is frequently checked to ensure quality by filtering out irrelevant and unsolicited contributions. | | | | | | The content within the document management system is supplemented by meta content like directories, search engines and indexing. | | | | | | There exists within the college / university communities of practice such as learning networks, thematic groups and / or special interest groups among students | | | | | | There exists within the college / university communities of practice such as learning networks, thematic groups and / or special interest groups among academic staff | | | | | | | | | | | There exists within the college / university communities of practice such as learning networks, thematic groups and / or special interest groups among non academic staff | | | | | | There exists within the college / university communities of practice such as learning networks, thematic groups and / or special interest groups among students and staff alike | | | | | | The college / university has online forums, email lists, web based communities and / or chat rooms to encourage the creation of virtual communities of practice | | | | | | The college / university has organized or held conferences, trade shows, seminars, educational summits, training sessions and / or panel discussions. | | | | | | Staff and students alike have been encouraged to participate / attend conferences, trade shows, seminars, educational summits, training sessions and / or panel discussions internally / externally. | | | | | | Staff and students share a sense of direction, excitement, trust (that information received will be the best), and willingness to continually learn from peers | | | | | | There exists within the college / university continuous quest for knowledge especially among staff – academic and non academic alike | | | | | | The staff within the college / university practice knowledge sharing. | | | | | | The students within the college / university practice knowledge sharing. | | | | | | There has been evidence of positive changes of behaviour among members of the college / university with regards to knowledge sharing. | | | | | | | | | | | There has been evidence of negative changes of behaviour among members of the college / university with regards to knowledge sharing. | | | | | | There have been changes in the processes within the college / university which encourage the development and sharing of knowledge. | | | | | | The college / university promotes internal cooperation among staff – academic and non-academic alike | | | | | | The college / university promotes external cooperation with industry consortia and other Institutes of Higher Learning | | | | | | The college / university promotes interlinked and cooperative workflows within the college / university | | | | | | The college / university promotes collaborative research with others such as industry consortia and other Institutes of Higher Learning | | | | | | There are mechanisms that record contributions (quantitative and qualitative) from various sectors | | | | | | There are incentives – be it commercial or non-commercial – to reward knowledge contributors, top performers, top innovative thinkers, community of the year, etc. | | | | | | Substantial investments were made in the development and deployment of Knowledge Management system in the college / university | | | | | |
Are there any knowledge management practices that your college or university uses that were not included in this survey? If yes, please list below.
Section C: Measuring Effectiveness of KM Practices
Does your college or university have any mechanism(s) to measure the effectiveness of its knowledge management practices? If yes, please describe briefly. |
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