Makes his/her attitudes clear to the group | | | | | |
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Assigns group members to particular tasks | | | | | |
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Schedules the work to be done | | | | | |
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Maintains the standards of perfomance | | | | | |
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Encourages the use of uniform procedures
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Asks that group members follow standard rules and regulations. | | | | | |
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Lets group members know what is expected of them | | | | | |
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Decides what shall be done and how it shall be done. | | | | | |
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Makes sure that the leader¡¯s role in the hotel is understood. | | | | | |
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Tries out the leader¡¯s ideas with the group. | | | | | |
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Does little things to make it pleasant to be a member of the group. | | | | | |
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Keeps to himself/herself. | | | | | |
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Refuses to explain his/her actions. | | | | | |
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Acts without consulting the group. | | | | | |
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Treats all group members as his/her equals. | | | | | |
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Is willing to make changes. | | | | | |
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Is friendly and approachable. | | | | | |
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Puts suggestions made by the group into operation. | | | | | |
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Gives advance notice of changes. | | | | | |
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Looks out for the personal welfare of group members. | | | | | |
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Promotes those who are good at dealing with guanxi. | | | | | |
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Has a bunch of sworn followers | | | | | |
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Is concerned about face-saving. | | | | | |
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Makes his/her hobby known by group members, for example, fishing, sampling wines, and collecting antiques. | | | | | |
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Conducts personal guanxi to bring benefit for the whole group. | | | | | |
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Will be helped out by his/her employees, when he/she meets personal troubles. | | | | | |
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Keeps good guanxi with his/her subordinates. | | | | | |
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Goes to a restaurant or a bar with his colleagues after work. | | | | | |
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Reflects that ¡°friends first, business second¡±. | | | | | |
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Returns favour for favour. | | | | | |
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