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Welcome!

Thank you for your interest in this study.
The aim of this survey is to study Individuals’ behaviours and habits while using the Internet. It will allow to evaluate the amount of spam actually received by Individuals, depending on their activities and their software. It will also be possible to outline the evolution of mentality about the Internet over the 8 past years.

It will take approximately 10 minutes to complete the questionnaire.
Your participation in this study is completely voluntary. There are no foreseeable risks associated with this project. However, if you feel uncomfortable answering any questions, you can withdraw from the survey at any point. It is very important for us to learn your opinions.

Your survey responses will be strictly confidential and data from this research will be reported only in the aggregate. Your information will be coded and will remain confidential. If you have questions at any time about the survey or the procedures, you may contact Laurent Heaumon by email at [email protected].


Thank you very much for your time and support. Please start with the survey now by clicking on the Continue button below.



Q1) Do you usually Connect?
Q2) When do you usually connect on the Internet?
Q3) How long do you spend on the Internet per week?
Q4) How many email accounts have you got?
Q5) What kind of email accounts do you use?
Online Accounts (e.g. Yahoo,Hotmail)
ISP Accounts (e.g. BT, Telewest, AOL)
Professionnal Account
University Account
Own domain
Not Applicable
Main Account
Second Account
Third Account
Fourth Account
Q6) What is the size of your mailbox?
Don't Know
Up to 2Mb
Up to 20Mb
Up to 250Mb
Up to 1Gb
More than 1Gb
Not Applicable
Main Account
Second Account
Third Account
Fourth Account
Q7) How much space do you use in your mailboxes?
Don't Know
0 to 25%
25 to 50%
50 to 75%
More than 75%
You are on Excess
Not Applicable
Main Email Account
Second Email Account
Third Email Account
Fourth Email Account
Q8) Do you use software to import your mails into your computer (e.g. Microsoft Outlook)
Q9) Do you use the Internet for:
Most of the Time
Sometimes
Never
Not Applicable
Betting?
Buying and Selling?
Chatting?
Dowloading?
Insurance and Banking?
Playing Online?
Readings News?
Sending Mail?
Studying?
Visiting Adult Website?
Most of the Time
Sometimes
Never
Not Applicable
Working?
Before going on, do you want to add any comment?
Q10) Have you heard about Spam, or Junk Mail before?
Q11) How many Spam do you receive every week?
No Spam
1 to 10
10 to 30
30 to 100
More than 100
Don't Know
Not Applicable
Main Email Account
Second Email Accout
Third Email Accout
Fourth Email Accout
Q12) Do you receive Spam repeatedly from the same sender?
Q13) What kind of Spam do you usually receive?
Often
Sometimes
Never
Banking/Financial
Meeting People
Chain Messages
News
Religions
Astrology
Offers
Computing
Insurance
Adult Content
Often
Sometimes
Never
Sport
Travel
Threats
Racial Content
Virus
Others
Q14) How long do you ordinarily spend dealing with Spam per day?
Q15) How do you ordinarily deal with Spam?
Q16) Would you say that the amount of received Spam...
Increase(d) Significantly
Increase(d) Slightly
Remains the same
Decrease(d) Slightly
Decrease(d) Significantly
No Opinion
In the LAST 6 months HAS:
In the NEXT 6 months WILL:
Q17) How would you feel if your overall volume of Email messages increased significantly?
Q18) Do you think that:
Strongly Agree
Agree
Disagree
Strongly Disagree
No Opinion
Spamming costs considerable money in lost time
Spamming drives people away from using Email/Internet
Spamming encourages aggressive behaviour
Spamming is healthy and positive
Before going on, do you want to add any comment?
Q19) Which Operating System do you use?
Q20) Do you use:
Free
Supplied by your ISP
Supplied with your Operating System
With Suscription
Not Used
Don't Know
Antivirus
Firewall
Antispam
Antispyware
Q21) When has your software been up to date?
Last 10 minutes
Last Hour
Last Day
Last Month
Don't Remember
Not Applicable
Antivirus
Firewall
Antispam
Antispyware
Q22) How would you rate your protection:
Very Efficient
Efficient
Inefficient
Very Inefficient
Don't Know
Not Applicable
Antivirus
Firewall
Antispam
Antispyware
Q23) What else do you do to protect yourself against Spam?
Q24) How do you think Spam should be dealt with?
Do want to add any comment?

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