Survey Templates Surveys AFSA Communication Assessment

AFSA Communication Assessment

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Hello:

Based on the responses provided in last year’s employee opinion survey, I have created a communication assessment survey to further analyze the communication climate at AFSA. The responses you provide on the survey will be used to develop a strategy to improve the effectiveness in communication at AFSA. Randy and I would both like to invite you to participate.

In this survey, you will be asked questions about your communication experiences within AFSA. The information you provide will help AFSA improve as an organization, therefore, candid feedback is encouraged. It will take approximately 10 minutes to complete the questionnaire.

Your survey responses will be strictly confidential and data from this research will be reported only in aggregate. We value your opinions and hope you will participate.

Please submit your responses by Wednesday, June 14.

If you have any questions about the survey or procedures, please contact Delicia Tucker at [email protected]

Thank you very much for your time and support.

Please indicate your level of satisfaction by selecting the number 0-1-2-3-4-5-6-7-8-9-10 provided below. Let 0 represent no satisfaction, 5 represent average satisfaction, and 10 represent maximum satisfaction.

In the past 6 months, what has happened to your level of satisfaction?

Stayed the same

Gone up

Gone down

If the communication associated with your job could be changed in any way to make you more satisfied, please indicate how.

Listed below are several kinds of information often associated with a person’s job. Please indicate how satisfied you are with the amount and/or quality of each kind of information by selecting the number 0-1-2-3-4-5-6-7-8-9-10 provided below. Let 0 represent no satisfaction, 5 represent average satisfaction, and 10 represent maximum satisfaction.

	0	1	2	3	4	5	6	7	8	9	10
Information about my progress in my job.	0	1	2	3	4	5	6	7	8	9	10

Personnel news.	0	1	2	3	4	5	6	7	8	9	10

Information about company policies and goals.	0	1	2	3	4	5	6	7	8	9	10

Information about how my job compares with others.	0	1	2	3	4	5	6	7	8	9	10

Information about how I am being evaluated.	0	1	2	3	4	5	6	7	8	9	10

Recognition of my efforts.	0	1	2	3	4	5	6	7	8	9	10

Information about departmental policies and goals.	0	1	2	3	4	5	6	7	8	9	10

Information about the requirements of my job.	0	1	2	3	4	5	6	7	8	9	10

Information about government regulatory action affecting AFSA.	0	1	2	3	4	5	6	7	8	9	10

Information about changes in AFSA.	0	1	2	3	4	5	6	7	8	9	10

	0	1	2	3	4	5	6	7	8	9	10
Reports on how problems in my job are being handled.	0	1	2	3	4	5	6	7	8	9	10

Information about employee benefits and pay.	0	1	2	3	4	5	6	7	8	9	10

Information about profits and/or financial standing.	0	1	2	3	4	5	6	7	8	9	10

Information about achievements and/or failures on the organization.	0	1	2	3	4	5	6	7	8	9	10

Extent to which my managers/supervisors understand the problems faced by staff.	0	1	2	3	4	5	6	7	8	9	10

Extent to which AFSA’s communication motivates me to meet its goals.	0	1	2	3	4	5	6	7	8	9	10

Extent to which my supervisor listens and pays attention to me.	0	1	2	3	4	5	6	7	8	9	10

Extent to which the people in AFSA have great ability as communicators.	0	1	2	3	4	5	6	7	8	9	10

Extent to which my supervisor offers guidance for solving job-related problems.	0	1	2	3	4	5	6	7	8	9	10

Extent to which communication in AFSA makes me identify with it or feel a vital part of it.	0	1	2	3	4	5	6	7	8	9	10

	0	1	2	3	4	5	6	7	8	9	10
Extent to which AFSA communications are interesting and helpful.	0	1	2	3	4	5	6	7	8	9	10

Extent to which my supervisor trusts me.	0	1	2	3	4	5	6	7	8	9	10

Extent to which I receive in time the information needed to do my job.	0	1	2	3	4	5	6	7	8	9	10

Extent to which conflicts are handled appropriately through proper communication channels.	0	1	2	3	4	5	6	7	8	9	10

Extent to which the grapevine is active in AFSA.	0	1	2	3	4	5	6	7	8	9	10

Extent to which my supervisor is open to ideas.	0	1	2	3	4	5	6	7	8	9	10

Extent to which communication with other employees at my level is accurate and free-flowing.	0	1	2	3	4	5	6	7	8	9	10

Extent to which communication practices are adaptable to emergencies.	0	1	2	3	4	5	6	7	8	9	10

Extent to which my work group is compatible.	0	1	2	3	4	5	6	7	8	9	10

Extent to which our internal meetings are well organized.	0	1	2	3	4	5	6	7	8	9	10

	0	1	2	3	4	5	6	7	8	9	10
Extent to which the amount of supervision given me is about right.	0	1	2	3	4	5	6	7	8	9	10

Extent to which written directives and reports are clear and concise.	0	1	2	3	4	5	6	7	8	9	10

Extent to which the attitudes toward communication in AFSA are basically healthy.	0	1	2	3	4	5	6	7	8	9	10

Extent to which informal communication is active and accurate.	0	1	2	3	4	5	6	7	8	9	10

Extent to which the amount of communication in AFSA is about right.	0	1	2	3	4	5	6	7	8	9	10

How would you rate your productivity in your job?

Very low

Low

Slightly lower than most

Average

Slightly higher than most

High

Very high

In the last 6 months, what has happened to your productivity?

Stayed the same

Gone up

Gone down

If the communication associated with your job could be changed in any way to make you more productive, please tell how.

Answer the following section only if you are a MANAGER or SUPERVISOR.
Please indicate how satisfied you are with the amount and/or quality of each kind of information by selecting the number 0-1-2-3-4-5-6-7-8-9-10 provided below. Let 0 represent no satisfaction, 5 represent average satisfaction, and 10 represent maximum satisfaction

	0	1	2	3	4	5	6	7	8	9	10
Extent to which my staff are responsive to downward-directive communication.	0	1	2	3	4	5	6	7	8	9	10

Extent to which my staff anticipate my needs for information.	0	1	2	3	4	5	6	7	8	9	10

Extent to which I can avoid having communication overload.	0	1	2	3	4	5	6	7	8	9	10

Extent to which my staff are receptive to evaluations, suggestions, and criticisms.	0	1	2	3	4	5	6	7	8	9	10

Extent to which my staff feel responsible for initiating accurate upward communication.	0	1	2	3	4	5	6	7	8	9	10

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AFSA Communication Assessment

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