Welcome to our Interactive Survey.
This survery may take a while to complete but your feedback is critical to the development of your support services, please spend as long as you can afford completing this survey, your commitment is very much appreciated.
Depending n your decicion for depth of feedback, with just "tick" choices, it can take as quick as three minutes but as mentioned, without your feedback it is difficult to develop sevices which meet your needs.
(Duration: 3-60 mins)
Please complete as fully as you are able, text boxes are supplied for this additional feedback, many thanks. Each completed, returned questionaire will be entitled to a £5 Waterstones gift voucher. Please include your name and postal address for this to be sent to you upon our receipt of your survey. If you wish to receive your thank you gift for taking the time to assist us in this matter, please include your name and address for postal of this voucher.
All personal information will be used only for this purpose and your identity will be protected in relation to the feedback in the survey, this information will be kept confidential and will not be used for commercial or any other purpose than it is intended for. i.e. delivery of your thank you gift, should you wish to receive it. If you prefer you may leave your details blank however, we will not be able to send your voucher without this information being provided.
How did you initially hear of our services ? Was your initial consultation/appointment scheduled within an acceptable time? Did you feel you were listened to throughout your initial consultation Which aspects of our service attracted you the most? You can choose as many or few as you please. Can you explain as fully as time permits what made you approach an external training organisation for your Disabled Students Allowance Support and training? Did you obtain you assistive software training needs via our company services? Did you approach our services..... Do you have a current DSA award? Do you feel you are a partner with our services in accessing your learning needs? Do you feel your choices are explained to you? Do you feel that we support you in your decisions regarding how, where and when you obtain support? How satisfied were you with all aspects of OUR support services you have experienced? How satisfied were you with the following: How satisfied were you with all aspects of OTHER support services you have encountered other? How satisfied are you with the following: Have you experienced other DSA service provision before this one? What else might we include in our service provision? Expand services to include drop in ICT suite, access to online learrning materials on website appertaining to my course, course folders on website for organisation purposes etc etc as a few ideas.... Please spend as long as you can to explain any suggestions as fully as possible. Before your mentoring had you used mind maps before? Has the mind mapping method changed the way you plan your essays and report writing? Have you heard of the phrase "advance organiser"? Do you feel you have "learned to learn" during your study skills sessions? Have you been taught advanced word processing featues? Do you feel the emotional support aspect of your support to be of importance to your progression? How satisfied are you with the following: In what particular ways have we specifically helped your situation. Why do you think this is different, from any other services you have received previously? Please explain as fully as possible the difference accessing external services has meant to your learning pathway? In what ways do you feel our services encourage inclusion? Please explain as fully as possible. Did one of our volunteer Educational Advocates accompany you to your assessment of need for the DSA? If yes, did you feel reassurred by their presence? Did we organise you needs assessment or was that undertaken by your university? Did you feel your mentor encouraged you to communicate as effectively as possible with your tutors? Do you feel more or less able to organise your time effectively as a result of your mentoring? Have you developed in any of the following areas since your support began? Choose as many or as few as are applicable to you. Are there any other ways your experience with our service has been more or less satisfactory than you would have expected. Any feedback pertinent to our service development will be consider in the upmost confidence. Study skills can be mapped and assessed, areas such as inclusion of a table of contents, information on Harvard referencing, layout of reports etc. Do you feel your overall study skills have improved as a result of work undertaken with your mentors or not? Please details how you feel you have developed or not as fully as possible. Do you know why this has occurred please explain? According to theories of intelligence we each have a particular strength or "intelligence" that we identify as a positive attribute. Listed are the emerging intelligences. Which, if any do you identify with in this list? You may tick as few or as many as you feel is right for you. Do you feel your mentoring sessions or software training sessions took your intelligence type into consideration? Is there any other aspect of your service provision that you wish to comment upon? Finally, would you use drop in ICT facilities, including access to braodband and "open sessions" where you can come an access support with a trained facilitator based in West Square? Have you explored your learning style whilst using our services? Do you think it's important to be taught using your preferred learning style? Do you think it is good practice to explore using other learning styles to those you prefer in order that skills increase in other areas? For instance if you are predominantly a visual learner, using toerh learning styles such as audio learning can increase skills in other areas. |
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