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100%
 
 
What is your position in the company?
   
 
 
 
* 2. Sector that the company works for
Public Private
 
 
3. 
* Product type of the company
Goods Service
 
 
4. 
* Annual sales company in year 2003 (sales)
 
 
5. 
* Number of the employees
 
 
6. 
* Decision making system in the company
 
Centralized decisions made at the corporate level
 
Decentralized at the corporate level, centralized decisions made at the divisional level
 
Decentralized at the corporate and divisional level, decisions made at lower operating levels
 
Some decisions made at a central corporate or divisional level, other decisions made at other levels
 
 
7. 
* Which organizational structure exists in your company?
 
Functional Structure (classical hierarchical structured organization having several levels arranged in a tree-like structure)
 
Matrix Structure (Functional organization for increasing the efficiency interdepartmental business)
 
Pure project structure (project manager maintains complete line authority over the entire project and associated resources)
 
Other
 
 
 
8. 
* Which ERP software does the company use?
 
 
9. 
* How long did the implementation take?(in months)
 
 
10. 
* What was the implementation time that was planned before starting?(in months)
 
 
11. 
* At what percent was the Data in the old system transferred to the new system?
None Less then %10 %11-40 %41-70 %71-100
 
 
12. 
* During BPR (Business Process Reengineering), what percent of the work processes were redefined?
None Less then %10 %11-40 %41-70 %71-100
 
 
13. 
* What percent of the ERP Software was redesigned to be adopted to the company?
None Less then %10 %11-40 %41-70 %71-100
 
 
14. 
What percent of your expectations from the ERP software were satisfied after implementation?
None Less then %10 %11-40 %41-70 %71-100
 
 
15. Evaluate these uses of ERP in terms of the importance. 5:very important,4:moderately important,3:little important,2:very little important,1:not important
5 4 3 2 1
* Flexibility of the software in responding to the changes in the company’s processes or how adaptable is the ERP software in accommodating business process changes?
* Having the proper tools for the company does the ERP software functionality satisfy the company’s business processing requirements?
* Business process integration (i.e.common accesebility of data, report and performance measure)
* Standardization of the processes; what degree of business process standardization did you achieve?
* The "ease of use" of the ERP system modules
* The effectiveness and the completeness of reporting functionality within the system
* The ability to satisfy customer demand
 
 
16. Evaluate these uses of ERP in terms of the degree of obtaining them after implementation. 5:totally, 4:partially, 3:little. 2:very little, 1:none
5 4 3 2 1
* Flexibility of the software in responding to the changes in the company’s processes or how adaptable is the ERP software in accommodating business process changes?
* Having the proper tools for the company does the ERP software functionality satisfy the company’s business processing requirements?
* What degree of business process integration has been achieved (i.e.common accesebility of data, report and performance measure)?
* Standardization of the processes; what degree of business process standardization did you achieve?
* Rate the "ease of use" of the ERP system modules
* Rate the effectiveness and the completeness of reporting functionality within the system
* Rate the ability to satisfy customer demand
 
 
17. Total success of the ERP implementation. (5:very, 4:partially, 3:little, 2:very little, 1:not at all)
5 4 3 2 1
* Rate the success of your ERP Implementation.
 
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