| QuestionPro Survey

Hello

We appreciate your participation in this 16 question survey. We are interested
in usability studies of libraries' web sites.

Thank you very much.

1. What technique did you use to administer the usability study? Check all that apply

Thinking aloud method

Videotaping of users testing

Recording screen captures

Audio recording of users testing

Observation (of users doing their own tasks)

Questionnaires and interviews

Focus Groups

Logging Actual Use (automatic collection of statistics about the use of the system)

User Feedback

Heuristic Evaluation (small number of evaluators examine the interface and identify major design issues)

Card sorting

Other

2. When you administered the usability study did you use special software or other technology?

Yes

No

3. If yes, please briefly describe the technology used.

4. What do you feel the pros and cons of the technique you used to administer the study were?

5. How many individuals conducted the study?

6. How many subjects or test-takers did you have?

7. What was the break down of the subjects?

Faculty

Graduate

Undergraduate

Other

0

8. How did you recruit your subjects? Check all that apply.

Internally in the library (students studying in the library)

Student Assistants working for the library

University listserv announcement

One-on-one contact with individuals outside the library

Posters and signs

Other, please explain

9. What kind of incentive did you use to recruit your subjects?

10. Whose idea was it to conduct the study?

Librarians

Library Administration

Other

11. What was your budget for the study?

12. What were the main problems identified through the usability study? Check all that apply.

13. Did you outsource the usability study?

no, conducted it in house

yes

-- on campus

-- off campus

14. How long was each test session? (Please enter duration in minutes)

15. Can we follow up with you?

Yes

No

16. If yes, please enter your e-mail address.