| Brand: Brand is the overall image or impression people have of an organization (staff, culture & values, programs, services and products). |
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| Identity mark/Logo: A logo is a small part of the brand. It is a symbol that is used throughout the marketing and collateral materials to create a consistent and unified look. |
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| Target audience: A target audience is a group of people to whom the organization decides to target its marketing efforts. |
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| Tagline: A tagline is a catchy, quick-identifying reference. It is usually no more than five or seven words in length. |
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| Mission Statement: A mission statement describes the business’s reason for being and points to goals and objectives. |
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| Positioning statement: A positioning statement summarizes how the organization’s goals are achieved. |
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| Supporting statements: Supporting statements are additional facts about the organization geared to targeted audiences. |
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