QuestionPro Survey

Dear Participant:

For my dissertation project in the human resource area I intend to explore general as well as specific aspects of work-related motivational factors in call centres.

Your participation as a call centre agent or manager is really important. Only a high level of participation leads to good and efficient results.

It will take approximately 5 minutes to complete the questionnaire.

Your participation in this study is completely voluntary. There are no foreseeable risks associated with this project. However, if you feel uncomfortable answering any questions, you can withdraw from the survey at any point. It is very important for us to learn your opinions.

Your survey responses will be strictly confidential and data from this research will be reported only in the aggregate. Your information will be coded and will remain confidential.

Thank you very much for your time and support. Please start with the survey now by clicking on the Continue button below.