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Name
eMovie Ticketing System
Description
eMovie Ticketing System
Category
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Hello, my name is Karen Wong, I am a full time final year student of Staffordshire University. I am currently working on developing eMovie Ticketing System as a partial fulfillment of the award of Bsc(Hons) in Computing & Internet Technology.
eMovie Ticketing System is basically a system that allow movie-goers to book movie tickets through the internet as well as purchasing movie tickets from the touch screen kiosk booths. Movie-goers are able to choose the seating during the process booking or purchasing movie tickets. When a booking is made through the internet, they have to key in the booking reference number when collecting movie tickets from the kiosk booths. Movie-goers have to swap the magnetic card at the kiosk system to carry out the payment process. Credit will be deducted from the magnetic card, and tickets will be printed out at the same time. Besides that, they can also view the ratings of current and up-coming movies online and also from the kiosk booths.
I would appreciate if you could spend a few minutes in answering some questions regarding the eMovie Ticketing System.
1.
What age category do you fall in?
12- 16 (Junior)
17- 21 (Teens)
22- 49 (Adults)
50 and above (Senior)
2.
How often do you go for a movie?
Once a week
About 2- 3 times in a month
2 months once
Seldom
Never
3.
Which movie company you usually visit?
Tanjong Golden Village, TGV
Golden Screen Cinema, GSC
Mega Pavillon
Other
4. (You may have more than one choice)
How do you book tickets using current movie ticketing system?
*
Online
Telephone
SMS
Never
Other
5.
What are your comments about the current movie ticketing system? (e.g.: reliable? efficient? etc)
*
6. (You may have more than one choice)
What are the problems you face when buying tickets?
*
Bad behaviour of the worker
Bad seating (no seating can be choose)
Long queue
Inflexibility of booking (e.g.: phone line busy, website down etc)
Lack of cash
None
Other
7.
Would you prefer a movie ticketing system that allows you to choose the seating when booking or purchasing the movie tickets?
Yes
No
8.
Would you prefer to carry a magnetic card that store credit for purchasing tickets rather than carrying a large amount of money?
If no, please state your other preferences.
Yes
No, preferences:
9.
Please rate the following criteria based on your preference when going for a movie.
(1- Highest, 5- Lowest)
*
Convenient
Fast --> no long queue
Updated rating of movies
Good services
Usability, helpful and effective system
Rank values must be between 1 and 5
10.
Would you be able to accept an eMovie Ticketing System whereby the manual ticketing booths will be replaced with the touch screen kiosk system? Please give your comment.
*
11. (You may have more than one choice)
What are your expectations for an online movie booking and touch screen kiosk system?
*
Review bookings
Add bookings
Choose seating
User friendly system
Easy navigation/ easy to use system
View ratings of movies
Convenience (can purchase movie tickets at anywhere)
Reload magnetic card at kiosk system
Other
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