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Hello Survey Taker,

Thank you for taking the time to visit and answer our online questionnaire.
This survey is being conducted by undergraduate students of Oregon Institute of Technology for a Research Methods for Business course and is needed for completion of this course. The survey questionnaire covers Microsoft Windows Autoupdate feature as it is used in a home/home office (non-corporate office) setting.

We will be asking you about your use of this MS Windows feature, any problems you have encountered in its use, if you would prefer another method of updating your Personal Computer, your general PC use and some basic demographic information. All data collected will be compiled to gauge the use and effectiveness of MS Windows AutoUpdate features. Data colleted from this online form is strictly confidential and anonymous. Your confidentiality is assured.

This survey is designed to take a minimal amount of your time, approximately 5 minutes or less. Your participation, whatever your experience level, is needed so that we have the broadest representation of the larger population of home PC users.

The survey will be available online until Monday, May 31, 2004 at midnight.

Again we thank you for your time and effort.

OIT Research Methods for Business students.

What is your age? *

What is your highest level of education? *

no high school

high school

college

advanced degree

other

What is your gender?

How many hours per day do you use a computer?

0 - 2

3 - 5

6 - 9

What type of internet connection do you have? *

dial-up

cable

dsl

other

I consider my self to be this type of computer user: *

beginner

intermediate

advanced

professonal

Are you in a high tech related field?

yes

How many computers do you own? *

Do you have a home network?

yes

Do you use AutoUpdate? *

yes

Instead of AutoUpdate do you access the MS security website to download patches?

yes

Which of the following ways do you use AutoUpdate?

Auto download and install

Auto download and notify

Notify before download and install

Other

	Strongly Agree	Agree	Neutral	Disagree	Strongly Disagree
I know how to configure AutoUpdate.

	Strongly Agree	Agree	Neutral	Disagree	Strongly Disagree
I trust that AutoUpdate popups are from Microsoft.

	Strongly Agree	Agree	Neutral	Disagree	Strongly Disagree
I have had problems with AutoUpdate.

	Strongly Agree	Agree	Neutral	Disagree	Strongly Disagree
I believe that AutoUpdate will keep my system secure.

	Strongly Agree	Agree	Neutral	Disagree	Strongly Disagree
I have had viruses on my computer.

	Strongly Agree	Agree	Neutral	Disagree	Strongly Disagree
I know how to uninstall updates and patches.

	Strongly Agree	Agree	Neutral	Disagree	Strongly Disagree
I would prefer a paid secure service to provide my updates.

	Strongly Agree	Agree	Neutral	Disagree	Strongly Disagree
This questionnaire was easy to complete.

	Strongly Agree	Agree	Neutral	Disagree	Strongly Disagree
I would like to see results related to the information gathered from this survey.

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