Sample Survey Customer Satisfation (Short) General product/service customer satisfaction, use, recommendation survey

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Name	Customer Satisfation (Short)
Description	General product/service customer satisfaction, use, recommendation survey
Category	Customer Satisfaction (Browse All Categories)

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Dear Customer:

As the manager of [COMPANY], I want to thank you for giving us the opportunity to serve you. Please help us serve you better by taking a couple of minutes to tell us about the service that you have received so far. We appreciate your business and want to make sure we meet your expectations. Attached, you will find a coupon good for ...... We hope that you will accept this as a token of our good will.

Sincerely,

[MANAGER_NAME]

How often do you use [PRODUCT]?

daily

once/week or more

2 to 3 times a month

once/month

every 2-3 months

2-3 times a year

Overall, how satisfied are you with [PRODUCT]?

Very Unsatisfied

Unsatisfied

Somewhat Satisfied

Very Satisfied

Extremely Satisfied

How likely are you to use/purchase [PRODUCT] again?

Definitely

Probably

Might or might not

Probably not

Definitely not

Never used

Would you recommend [PRODUCT] to others?

Definitely

Probably

Might or might not

Probably not

Definitely not

N/A

What recommendations would you offer for improving [PRODUCT]?

Thank you for your feedback.

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