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How to Set Customer Survey Objectives: Design Survey With the End in Mind

“Begin with the end in mind” is the number two habit of Highly Successful People for a reason: You want to focus your energy on actually doing what counts – like reaching customer survey objectives,…

Online Survey Design Best Practices – Webinar Recap

Powerful, sophisticated, and usable tools are essential to accomplishing business objectives and performing key tasks in allowing for an organization’s continued success. However, even with the access to the best online survey tool, one must…

How to Cure Survey Fatigue?

How many customer satisfaction surveys have you experienced this week?  In my case, there isn’t a single transaction that I do that doesn’t ask me to rate my experience. It’s getting annoying. As it turns…