How We Increased NPS Response Rate 3x within 36 Hours

I proactively work with many digital communication teams today who work endlessly to improve communications with their customers, with email in particular. The average number of business-related emails sent and received is on average 121…

5 Ways to Collect NPS Feedback to Grow Your Business

Net Promoter Score (NPS) is the leading indicator of growth. Simple as the number may seem, the results are powerful enough to reduce churn, foster customer loyalty and ultimately enhance customer experience. Whether you run…