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Enhance Customer Experience by Eliminating this Mistake

This is a story about how a silly mistake can take away from your business. Enhance customer experience by eliminating it and putting processes in place that don’t damage what you’ve worked so hard for….

Work Culture Surveys – 3 Reasons to Align Your Culture To Your Goals

Work culture surveys or workplace culture surveys often act as the forgotten sibling to employee satisfaction and employee engagement surveys, which is a shame, because most of the insights and problems gathered from employee satisfaction…