A Customer Satisfaction Questionnaire is just one of many types of different surveys you can create using the QuestionPro software. You will find over 15 different Employee evaluation forms in our Template Library. To access the Free Template Library, simply create a Free Basic License.

We also recommend using our Side-by-Side Matrix question type for Customer Satisfaction type surveys. The SBS Matrix will allow you to measure the Satisfaction vs. Importance of whatever attributes you need to collect data on. With this, our Gap Analysis tool effectively highlights the attributes you need to focus on in a graphical representation.