Upload Files question

What is an Upload Files question?

Using the Upload Files question, you can have your respondents upload files with their survey response. This helps if you need additional information from respondents which they may have in digital format. The uploaded files get saved in the database along with individual responses. This question type is great for mobile surveys, where respondents can upload a photo from their mobile device to the survey.

How can I add an Upload Files question to my survey?

  1. Click on
    • Login »  Surveys »  Edit
  2. Click the "Add Question" button to add a question.
  3. Select Attach/Upload File from under Advanced Question Types.

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  4. Enter question text, then click Save Question.

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    Survey Software Help Image

There must be a page-break before the Attach/Upload File Question and so it cannot be the first question in the Survey.

Settings:

There are various settings available with this question type:-

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1. Validation and Display settings:

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Validation: You can enable validation and make the question mandatory. You can also validate a character limit as soon as you enable the option.

2. Tips:You can add tips on how to take the survey or what exactly the question means so that the respondent finds it easier to respond without any confusion. Check how

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Where can I see the files respondents have uploaded with their responses?

  1. Go to:
    • Login »  Surveys »  Data Management »  Response Viewer
Search the database and click on the Response ID link to open up the individual responses. You can go to the Upload/Attach question and download the file from the link provided.
Survey Software Help Image
Survey Software Help Image

What are the limits on the file size / type?

The size for individual file should not exceed 5MB. If you have the Corporate license, you can store up to 50MB per survey. For Team Edition licenses, you can store up to 100MB per survey.

File Types Extension
Image / Logo .gif, .jpg, .png, .bmp
Documents / Other .txt, .doc, .docx, .xls, .xlsx, .ppt, .pptx, .pdf

Can I download the collected files in bulk?

Yes. You can download all the files uploaded by the respondents like as below:

Go To:

  • Login »  Surveys »  Analytics »  Export Data »  Image / Multimedia Export

1. Select all questions option from questions drop down list

2. Click on Download button

Survey Software Help Image
Survey Software Help Image

Can I download the question specific files uploaded by the respondents ?

Yes. You can download the question specific files uploaded by the respondents like as below:

Go To:

  • Login »  Surveys »  Analytics »  Export Data

scroll down to Image/Multimedia Export

1. Select the question from questions drop down list

2. Click on Download button