Exporting a batch for external distribution is only available for Corporate licenses and higher. If for some reasons you do not want to distribute the survey using QuestionPro Email Management feature, but still want to track the email addresses, then you can upload the email addresses and Export a Batch for External Distribution.
Why use Export Batch for External Distribution?
Sometimes, surveys sent through our email management feature get categorized as SPAM/Junk; if the respondents are on a network behind a firewall, the surveys bounce. To avoid this, you can export a batch for external distribution and send the survey links using Outlook or using your own email client, thereby increasing the participation rate and the response rate.
Please do not use this option for integrating with a third-party respondent panel provider. For information on integrating with third-party respondents panel, please see associated help file.
How can I Export a Batch for External Distribution?
Only survey owners can use this option. Sub-account holders with edit access to surveys cannot download a file for external distribution. Please contact the main survey owner/holder to download an export batch.