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FAQ on Offline Payment (Check, Purchase Order etc.)

Can I pay for services by check or a purchase order?

Yes, however your account will only be upgraded after we receive the check. This option IS ONLY AVAILABLE FOR ANNUAL CORPORATE or ENTERPRISE Licenses.

I have to pay via. our Accounts Payable Dept. How do I do that?

In our experience the fastest and best way to do this is:

  • Select the PO/Check by Mail option under Billing/Upgrade Access on the My Account page

  • Screenshot

  • Choose the License you want to purchase and create an Invoice
  • Send the invoice to your accounts payable dept. (Print, Email etc.)
  • Ask your Accounts Payable Dept. to send the check in along with the copy of the invoice

What are the Terms of Payment?

Account balances must be paid in full before we upgrade your account.

Why can't I pay monthly by check?

With the high cost of check processing fees, it is simply not cost-effective for us to accept checks for monthly licenses.

I am outside the United States -- Can I pay by Check?

Our preferred option would be to pay by Credit Card to avoid issues with exchange rates etc. However, we will accept checks drawn on US banks using US Dollars as currency.

Additional References