Updating the time zone for an account

The default time zone for all the data collected is based on where the QuestionPro servers are – i.e., United States Pacific Time.

To change this, you can update the time zone for your account. Once updated, all data will be recorded and reported based on your custom time zone. To update your time zone, go to:

Login » Surveys » My Account (Top Right Corner)

Survey Software Help Image
Survey Software Help Image

How do I change the date format?

By default, all dates are in the format: MM/DD/YYYY so April 22, 2012 will be recorded as 04/22/2012.

If you have set up a time zone for your account, then, depending on the time zone, your date format will also change. If you select any of the time zones in the US or Canada, the date format will be: MM/DD/YYYY. For rest of the world, the date format used will be: DD/MM/YYYY so April 22, 2012 will be recorded as 22/04/2012.

When exactly is the time stamp recorded?

The time stamp is recorded when the respondent clicks on the Continue/Submit button for the survey. For multi-page surveys, the time stamp is recorded and updated every time the respondent clicks on the Continue button.

License

This feature/tools described here are available with the following license(s) :

Free License and above

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