My contacts are constantly updated and I would like an easy way to keep them in sync with my QuestionPro Email List.
How can I sync my offline contacts with the online email list ?
Use the Data Sync tool to sync your offline contacts with the online email list. The Data Sync function can be found under the List Maintenance section of Send Survey.
Please DO_NOT_USE this option if you have the same(duplicate) email addresses multiple times in the email list.
How it works
You can mantain a CSV file of your contacts offline. When you need to sync the contacts with QuestionPro simply use the Data Sync function.
The Data Sync function works as follows; for each email address in the CSV File:
If an email address does not exist in the email list, then the email address is added to the list.
If an email address already exists in the email list then the Custom Variables associated with the email addresses will be updated.
How can I send the survey to the newly added contacts only?
Once you sync the contacts, you will find the option to send the survey to newly added contacts under the email list.
This option is available only if you have sent the survey to the selected email list and there are new email addresses to which the survey has not been sent.