Syncing offline contacts with the online email list

My contacts are constantly updated. I would like an easy way to keep them in sync with my QuestionPro Email List. How can I sync my offline contacts with the online email list ?

Use the Data Sync tool to sync your offline contacts with the online email list.

  • Log in >> (Select Survey) >> Send >> Manage Email Lists (Select list)
  • Click Global Options.
  • Click Data Sync
  • Select the file with which you wish to sync and click Submit.
  • Survey Software Help Image
    Survey Software Help Image

Please DO_NOT_USE this option if you have the same(duplicate) email addresses multiple times in the email list.

How does the data sync work, and what information is added or replaced when I do a data sync?

For each email address in the CSV File:

If an email address does not exist in the email list, then the email address is added to the list.

If an email address already exists in the email list then the Custom Variables associated with the email addresses will be updated.

How can I send the survey to the newly added contacts only?

Once you sync the contacts, you will find the option to send the survey to newly added contacts under List Maintenance.

This option is available only if you have already sent the survey to the selected email list and there are new email addresses to which the survey has not been sent.