qSample - FAQ

What is qSample?

qSample is a division of Survey Analytics, which provides data collection services in the form of survey hosting, programing and access to million of registered respondents online.

What are the requirements to use your sampling service?

You must be a SurveyAnalytics or Survey Analyitcs customer to take advantage of our discounted sampling rate.

Is your panel representative?

We have access to more than 5 million registered and profiled respondents in over 42 countries through our proprietary panel (qOpinions) and our internal panel network

Do disqualified respondents count as a complete?

No. A respondent must make it through the entire survey to be considered a qualified complete. Respondents who dropped or disqualify from the survey are not counted as a complete survey.

Who provides the incentives to the participants?

qSample handles all incentive management and distribution to panel members. We simply need the link to your survey to invite respondents to participate in your survey.You simply submit your request and we handle the rest.

How many questions can i have in my survey?

You can have as many questions as you want, but be aware that price is determined based on the length of the survey.

Can I select respondents based on demographic or profile information?

Yes. We collect over 300 profile attributes on each member, including demographic, sociographic, employment and various other specialty profile attributes.

Where do you get the respondents?

Participants for your surveys will be coming from the qOpinions research community - An online consumer panel, recruited and managed by qSample.

What if I need more respondents to take my survey?

qSample will provide you with a quote based on the total number of respondents needed, beyond the initial sample request.

How is sample priced?

Sample projects are priced on a Cost Per Complete (CPC) basis. This price also includes incentives we provide participants. Please note that profile segmentation, such as age, gender, geography, will affect the price of your sample.

How long do I have to wait to get the data?

Upon confirmation of your sampling request, sample can be deployed immediately. Survey data can be collected in as little as 24-48 hours, but please allow 2-5 days for complete data collection.

Can I follow up with the respondents?

Recruitment or present or future direct contact with the panel members by the customer is strictly prohibited. In the event the customer desires feedback, clarification or additional information from a particular record or data point, the customer is not permitted to follow up directly with panelists by any means, but must direct all such requests for information to Survey Analytics.

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