Password Protected Survey - Security

To enable password protection on the survey:

  • Login >> Survey >> Settings >> Security
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  • Under Survey Authentication, select Global Password Protect.
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  • Enter the desired Survey Password. Passwords can be a maximum of 64 characters long.
  • Click Save Changes.
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    Note: Survey respondent tracking and Anti-Ballot Box Stuffing will work with password protection enabled.

When you enable Global Password Protect option, there is one common password for the respondents.

How can I set up an email and password combination?

To set up the email and password combination, go to:

  • Login >> Survey >> Settings >> Security
  • Under Survey Authentication select Email/Password from the drop-down.
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  • Enter the Email Address Field Label and the Password Field Label. In the Invalid Email Address or Password field, you may customize the error message that appears for incorrect email address or password. If you will be uploading a spreadsheet with the information, these would be the headers to the columns of email addresses and passwords.
  • If you already have an email list loaded, you may select it from Choose an Email List.
  • You may create a new email list, by clicking on Create New List.
  • When respondents try to access the survey, they will be asked for their email address and password.
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How can I set up an email and password combination where the email is automatically detected?

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Follow the same steps as listed above to set up an email and password combination, except that instead of Email/Password for the login option, select Password (email detected automatically). Follow the rest of the steps for uploading or copying and pasting the list (the list format is the same for both the email/password combination and the password where the email is detected automatically).

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When respondents click the link in their email invitation, their password will be requested to access the survey.

If respondents try to access the survey without clicking a URL in an invitation email, they will see the error shown below.

How can I include the password in the email invitation?

While creating the email list, you may add the password as custom variable, and insert that custom variable with the syntax in the email invitation.