Survey Template Library

Customer Service Surveys

Quality Surveys can get you quality response, in turn increasing the quality of service that you offer to your customers. You can use this template to gather information from your customer base. If customer service templates do not meet your needs, completely customize and add your own questions to the survey.

Restaurant / Hotel Surveys

Guest Evaluation Survey Template

27 questions

Hotel/Casino guest evaluation of service.

Restaurant / Hotel Surveys

Event Planning Evaluation Template

33 questions

Event planning evaluation: Sales, Pre-Event, Event and Post-Event.

Restaurant / Hotel Surveys

Resort Evaluation Template

14 questions

Evaluation of resort and satisfaction and usage of all amenities

Restaurant / Hotel Surveys

Resort Hotel Survey Template

18 questions

Survey includes customer satisfaction with the Front Desk, Guest Services, Guest Room/Bath, Room Service, Restaurant/Lounge, and an overall rating.

Restaurant / Hotel Surveys

Fast Food Restaurant Template

21 questions

Fast Food Restaurant 20 questions: evaluates food quality, service, value, restaurant cleanliness and customer satisfaction.

Restaurant / Hotel Surveys

Dine-In Restaurant Template

14 questions

From a national chain of Italian restaurants. Asks about the lobby, table area, server, the food, and willingness to recommend.

B2B Surveys

Client Evaluation of Company Services Template

21 questions

Client evaluates the company on customer service and meeting the company needs.

B2B Surveys

Supplier Service Evaluation Template

40 questions

Supplier service evaluation for Business to Business application.

B2B Surveys

Business to Business Demographics (Short)

4 questions

Firm industry and size (4 questions)

B2B Surveys

Seminar Purchase Motivation

24 questions

Seminar purchase motivation and followup for leads.

B2B Surveys

Company - Knowledge Management Survey

10 questions

Knowledge management and communications systems within the company

B2B Surveys

Knowledge Management Survey Template

18 questions

Thorough evaluation of company support of dealers.

B2B Surveys

Transportation Company Satisfaction Template

72 questions

B2B survey of customer satisfaction for transportation company.

Retail Surveys

Internet Shopper Template

113 questions

Academic study benchmarking internet use and shopper profiles and behavior

Retail Surveys

Demographic and Retail Shopping

16 questions

Demographics plus use of dress price to help profile the shopper.

Retail Surveys

Retail Store Personality Template

17 questions

Short list of retail store personality variables. Can be repeated

Retail Surveys

Supermarket Shopping Attitudes

20 questions

Supermarket shopping attitude inventory.

Retail Surveys

Supermarket Selection Criteria Template

26 questions

Battery of questions identify factors important in selection of a supermarket.

Retail Surveys

Shopping Life Style Battery

19 questions

Life style questions for classification of retail shoppers.

Retail Surveys

Where would you shop for...

22 questions

Comparative list of retail merchandise items to profile store preference by merchandise category.

Retail Surveys

Comparative Retail Store Evaluation

13 questions

Battery of questions focusing on merchandise quality, value, layout, convenience. Comparisons across 6 retailers.

Retail Surveys

Advertising Evaluation Survey

21 questions

Short evaluation of TV, Newspaper ads for a retail store viewed during product search.

Retail Surveys

Retail Website Customer Evaluation

10 questions

Visit history, success in finding products searching for, satisfaction.

Retail Surveys

Fashion Attitudes

24 questions

Attitudes and Life Style for clothing and fashion shopping.

Retail Surveys

Retail Shopping and Search Behavior

13 questions

Home electronics: family shopping habits, items purchased, purchase process.

Retail Surveys

Online Store Survey

15 questions

Retail website, product and satisfaction survey

Retail Surveys

Retail Store Evaluation

28 questions

Retail store customer service and merchandise evaluation survey

Retail Surveys

Mall Purchase Habits

5 questions

Evaluation of Shopping Options

Retail Surveys

Electronic Retailing

98 questions

This survey is designed to obtain a better understanding of retailers and their e-commerce operations.

Travel Surveys

Airline Service Evaluation

42 questions

Evaluation of all aspects of air travel service

Travel Surveys

Travel Survey

7 questions

Trip purpose and service problem identification.

Travel Surveys

Travel Tour Evaluation

18 questions

Post tour evaluation and willingness to recommend.

Travel Surveys

Airline Flight Survey

19 questions

Evaluation of aircraft, flight selection, amenities and in-flight service.

Health Care Surveys

Medical Examination Services Survey Template

21 questions

Medical Service Evaluation survey for desirability of medical examination features, and customer attitudes of current services.

Health Care Surveys

Health Care Opinion Survey Template

44 questions

Hospital and health care opinion survey about the quality, affordability, availability, and preferences of customers.

Health Care Surveys

Physician Practices Survey Template

53 questions

Physician practices survey, providing an evaluation of hospital and services provided.

Health Care Surveys

Health Care Well-Being Survey Template

27 questions

Survey evaluation of the health and well being of persons 55 years and older.

Health Care Surveys

Women's Health Care Survey Template

23 questions

Women’s Health Care survey including physician choice factors, physician evaluation, service offering evaluation.

Health Care Surveys

Dental Care Survey Template

13 questions

Dental Care survey including time between visits, evaluation, importance of factors in choosing a dentist, and notification preference.

Health Care Surveys

Employee Concern for Patients Survey Template

9 questions

Employee concern for patient patient satisfaction, staff tracking, and areas for improvement.

Health Care Surveys

Patient Satisfaction Survey Template

9 questions

Health Care Provider concern for patient satisfaction, staff tracking, and areas for improvement.