Hardware Post Installation Satisfaction

Post purchase installation, evaluation, feedback.



   
Please select an option, which best represents your opinion, for each of the following statements.
Strongly Agree Agree Neutral Disagree Strongly Disagree N/A
Site preparation requirements were provided four (4) weeks before delivery.
The preparation instructions were easy to understand.
The site was ready for installation.
Installation was scheduled at my convenience.
The machine was delivered as scheduled.
The order was delivered complete
(i.e. no components or peripheral devices missing). .
Electrical connections included the correct plug.
 
   
 
How often do you use [PRODUCT/SERVICE]?
 
Daily
 
Once/week or more
 
2 to 3 times a month
 
Once a month
 
Every 2-3 months
 
2-3 times a year
 
Other
    
 
   
 
Overall, how satisfied are you , with [PRODUCT]?
 
Very Unsatisfied
 
Unsatisfied
 
Neutral
 
Satisfied
 
Very Satisfied
 
   
 
How likely are you to purchase [PRODUCT] again?
 
Definitely
 
Probably
 
Not Sure
 
Probably Not
 
Definitely Not
 
N/A
 
   
 
What recommendations would you offer for improving [PRODUCT]?
   
 

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