How long have you used this [Product]?
How often do you use this [Product]? How is your overall experience with the [Product]?
How satisfied are you with most recent use of the [Product]?
How do you find the value for money for this [Product]? Have you had any problems with the [Product]?
How likely are you to purchase the [Product] again?
How likely are you to recommend this [Product] to a friend or colleague?
How likely are you to purchase this from our [Company] again?
Consider the complete package of [Company] including customer service, features and benefits, and cost, how satisfied are you with the [Company] company? How likely are you to refer our [Company] to a friend or colleague?
If the [Company] were no longer available, what would you replace it with? All things considered, over the next 12 months how likely are you to replace your [Product]? If you are looking to replace [Product], what are some of the reasons for doing so? Do you have any comments or suggestions for improving our [Product]? |
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